Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Top transferable skills online courses, curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Yale University

강좌
5점 만점에 4.9점을 받았습니다. 2933 리뷰
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

강좌
5점 만점에 4.3점을 받았습니다. 628 리뷰
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

University of Colorado Boulder

강좌
5점 만점에 4.7점을 받았습니다. 1136 리뷰
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

강좌
5점 만점에 4.7점을 받았습니다. 1273 리뷰
Project Management: The Basics for Success

Project Management: The Basics for Success

University of California, Irvine

강좌
5점 만점에 4.6점을 받았습니다. 6880 리뷰
Creative Problem Solving

Creative Problem Solving

University of Minnesota

강좌
5점 만점에 4.3점을 받았습니다. 1332 리뷰
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

강좌
5점 만점에 4.8점을 받았습니다. 1434 리뷰
Initiating and Planning Projects

Initiating and Planning Projects

University of California, Irvine

강좌
5점 만점에 4.7점을 받았습니다. 12277 리뷰
Personality Types at Work

Personality Types at Work

University of Florida

강좌
5점 만점에 4.5점을 받았습니다. 343 리뷰
Introduction to Project Management

Introduction to Project Management

Coursera Project Network

안내 프로젝트
5점 만점에 4.6점을 받았습니다. 1005 리뷰
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

강좌
5점 만점에 4.7점을 받았습니다. 488 리뷰
Introduction to Public Speaking

Introduction to Public Speaking

University of Washington

강좌
5점 만점에 4.8점을 받았습니다. 933 리뷰
Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course)

University System of Georgia

강좌
5점 만점에 4.3점을 받았습니다. 217 리뷰
Google IT Support

Google IT Support

Google

전문가 수료증
5점 만점에 4.7점을 받았습니다. 75313 리뷰
Excel Skills for Business

Excel Skills for Business

Macquarie University

특화 과정
5점 만점에 4.8점을 받았습니다. 28409 리뷰
Data Analysis and Presentation Skills: the PwC Approach

Data Analysis and Presentation Skills: the PwC Approach

PwC

특화 과정
5점 만점에 4.7점을 받았습니다. 12612 리뷰

Here are some additional interview courses for when you’re ready to begin the interview phase of your job search.

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