Google Cloud
Virtual Agent Development in Dialogflow CX for Citizen Devs
Google Cloud

Virtual Agent Development in Dialogflow CX for Citizen Devs

7,492 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.5

(41 reviews)

Intermediate level
Some related experience required
11 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Implement a chat virtual agent using Dialogflow CX.

  • Describe how natural language understanding (NLU) is used to enable Dialogflow conversations.

  • Identify best practices for development of virtual agents in Dialogflow CX.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.5

(41 reviews)

Intermediate level
Some related experience required
11 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Customer Experiences with Contact Center AI - Dialogflow CX Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 5 modules in this course

Introduction to course

What's included

1 video1 reading

In this module, you'll be introduced to the objects, tools, and methods to get your basic virtual agent up and running.

What's included

12 videos1 quiz1 app item

Create separate flows.

What's included

14 videos1 quiz1 app item

Using route groups to make reusable routes and simplify maintenance.

What's included

6 videos1 quiz1 app item

Course review

What's included

1 video

Instructor

Instructor ratings
4.3 (13 ratings)
Google Cloud Training
Google Cloud
1,293 Courses2,452,390 learners

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Google Cloud

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Learner reviews

Showing 3 of 41

4.5

41 reviews

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    26.82%

  • 3 stars

    9.75%

  • 2 stars

    2.43%

  • 1 star

    0%

NB
4

Reviewed on Feb 12, 2022

IN
4

Reviewed on Oct 6, 2021

MM
5

Reviewed on Feb 1, 2022

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