About this Course
5,805

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

탄력적인 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 12시간 필요

권장: 4 hours/week...

영어

자막: 영어

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

탄력적인 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 12시간 필요

권장: 4 hours/week...

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 5시간 필요

Course Overview & Designing Performance Expectations

This module provides an overview of the entire course and then moves into talking about performance expectations. We'll discuss the three primary constructs of performance: process, people, and practice, learn what elements make effective mission and vision statements, and begin talking about creating effective performance expectations for your team members. You will also learn how to define clear expectations for team members and compare expectations and standards....
12 videos (Total 83 min), 4 readings, 1 quiz
12개의 동영상
Module 1 Overview1m
Three Constructs for Performance: Process, People, & Practice12m
Mission & Purpose8m
What is Your Sentence?8m
Expectations Overview7m
Expectations vs. The Manual6m
Giving Feedback (Optional)5m
Beginning to Define Expectations5m
Expectations and Standards11m
Defining Expectations for Leaders and the Team6m
Leadership Compass5m
4개의 읽기 자료
Dan Pink: What is Your Sentence?15m
Elements of Mission Statements15m
4 Hard Questions to Ask About Your Company's Purpose15m
Worksheet: Clarifying Expectations vs. the Manual30m
1개 연습문제
Module 1 Quiz30m
2
완료하는 데 4시간 필요

Key Performance Indicators and Accountability

We now have a fundamental understanding of drivers and expectations for organizations, teams, and individuals. It's now time to turn to the subject of accountability. We'll begin by discussing key performance indicators or KPIs, how to align KPIs with individual goals and commitments, and end by defining what is meant by accountability along with some strategies to employ when having accountability conversations with employees....
7 videos (Total 54 min), 4 readings, 1 quiz
7개의 동영상
Key Performance Indicators7m
Defining Individual Goals11m
Accountability Defined5m
Tactical vs. Developmental Accountability8m
Having an Accountability Conversation12m
Why Managers are Uncomfortable with Accountability Conversations6m
4개의 읽기 자료
Performance Management and KPIs15m
What is Your Accountability?15m
Worksheet: Accountability30m
Right Way to Hold People Accountable10m
1개 연습문제
Module 2 Quiz30m
3
완료하는 데 4시간 필요

Diagnosing and Addressing Performance Gaps

In this module you will learn how to detect and resolve performance gaps for members of your teams. You'll learn about a process called "Coaching Algebra," and explore some effective strategies for coaching both skill set and mindset performance gaps. ...
6 videos (Total 45 min), 1 reading, 2 quizzes
6개의 동영상
Diagnosing and Addressing Performance Gaps5m
Coaching Algebra8m
Skillset Coaching10m
Mindset Coaching10m
Putting it all Together8m
1개의 읽기 자료
Reading: Overcoming the Toughest Common Coaching Challenges10m
1개 연습문제
Module 3 Quiz20m
4
완료하는 데 5시간 필요

Specialization Milestone 1: Define Your Coaching Philosophy

In the final module of this course, you are going to complete your first specialization milestone by defining your own coaching philosophy. This will allow you to reflect on everything you've learned in these first 2 courses and determine, for yourself, your approach to coaching your employees. ...
4 videos (Total 19 min), 1 quiz
4개의 동영상
Milestone 1 Overview9m
Tips for Giving Feedback5m
Course Summary1m
4.7
56개의 리뷰Chevron Right

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최상위 리뷰

대학: KBAug 23rd 2018

Great course! I always just assumed that employees knew what was expected of them. Setting expectations (not rules) is so important in today's world. I'm so glad that I found this class. Thank you!

대학: LBJun 9th 2018

Great course allowing the student to develop a real thoughtful coaching philosophy. I look forward to implementing what I've learned with my team. The possibilities are limitless.

강사

Avatar

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

캘리포니아 대학교 데이비스 캠퍼스 정보

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact....

Coaching Skills for Managers 전문 분야 정보

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools....
Coaching Skills for Managers

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 강좌를 등록하면 전문 분야의 모든 강좌에 접근할 수 있고 강좌를 완료하면 수료증을 취득할 수 있습니다. 전자 수료증이 성취도 페이지에 추가되며 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 내용만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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