ESSEC Business School

Mediation and Conflict Resolution

This course is part of Negotiation, Mediation and Conflict Resolution Specialization

Taught in English

Some content may not be translated

Alan Jenkins
Aurélien Colson
Joseph Maila

Instructors: Alan Jenkins

23,945 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.7

(433 reviews)

|

94%

Intermediate level
Some related experience required
14 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

10 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(433 reviews)

|

94%

Intermediate level
Some related experience required
14 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Negotiation, Mediation and Conflict Resolution Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 5 modules in this course

What's included

7 videos2 readings3 quizzes2 discussion prompts

What's included

6 videos2 readings3 quizzes2 discussion prompts

What's included

4 videos3 readings1 quiz1 peer review2 discussion prompts

What's included

2 videos3 readings2 quizzes1 peer review1 discussion prompt

Before you begin : The videos in this module were shot in June 2017. It is therefore possible that some elements evolved since (in particular in Mali, Syria and Ukraine).

What's included

12 videos5 readings1 quiz3 discussion prompts

Instructors

Instructor ratings
4.8 (94 ratings)
Alan Jenkins
ESSEC Business School
3 Courses36,011 learners
Aurélien Colson
ESSEC Business School
6 Courses117,107 learners

Offered by

Recommended if you're interested in Leadership and Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 433

4.7

433 reviews

  • 5 stars

    81.56%

  • 4 stars

    13.59%

  • 3 stars

    3.45%

  • 2 stars

    0.46%

  • 1 star

    0.92%

G
5

Reviewed on Nov 1, 2020

NS
4

Reviewed on Jun 9, 2020

MP
5

Reviewed on Mar 14, 2018

New to Leadership and Management? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions