About this Course
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지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

탄력적인 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 12시간 필요

권장: 3 weeks of study, 1-2 hours/week...

영어

자막: 영어

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

탄력적인 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 12시간 필요

권장: 3 weeks of study, 1-2 hours/week...

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 27분 필요

Introduction to Specialisation and Course

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace....
2 videos (Total 7 min), 2 readings
2개의 동영상
Course Introduction Video2m
2개의 읽기 자료
Specialisation Overview10m
(FAQ) Frequently Asked Questions10m
완료하는 데 1시간 필요

Establish Work Relationships

In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace....
9 videos (Total 58 min), 1 reading, 1 quiz
9개의 동영상
Power Distance2m
Individualist and Collectivist2m
Masculinity and Femininity3m
Long and Short Term Orientation3m
How cultural values affect the way we communicate6m
Intrapersonal Communication9m
Communication Process12m
Cultural Values, Context and Politeness10m
1개의 읽기 자료
References10m
1개 연습문제
Establish Work Relationships20m
2
완료하는 데 9시간 필요

Effective Communication

In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform....
15 videos (Total 119 min), 2 readings, 4 quizzes
15개의 동영상
Clarity5m
Completeness4m
Correctness3m
Conciseness3m
Concreteness4m
Coherence4m
Courtesy7m
Summary for 7Cs1m
Using the 7Cs to Inform9m
Giving Instructions14m
Offering Suggestions16m
Seeking Clarification15m
Giving Bad News21m
Summary for Interpersonal Communicative Strategies2m
2개의 읽기 자료
References10m
Pre-lesson tasks10m
1개 연습문제
Quiz for Giving Instructions20m
3
완료하는 데 4시간 필요

Personal Profile

And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand)....
6 videos (Total 65 min), 3 readings, 1 quiz
6개의 동영상
Aligning self to your workplace4m
For Potential Employers8m
In Workforce17m
Connecting on Social Networking Sites14m
Etiquettes of using Social Networking Websites8m
3개의 읽기 자료
References10m
Useful websites for your personal branding, CV and portfolio10m
References10m
4.2
15개의 리뷰Chevron Right

최상위 리뷰

대학: SBOct 25th 2016

It is extremely contemporary and a very useful course!

강사

Avatar

Misty So-Sum Wai-Cook

Dr
Centre for English Language Communication

싱가폴국립 대학교 정보

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

Effective Communication in the Globalised Workplace 전문 분야 정보

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
Effective Communication in the Globalised Workplace

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 강좌를 등록하면 전문 분야의 모든 강좌에 접근할 수 있고 강좌를 완료하면 수료증을 취득할 수 있습니다. 전자 수료증이 성취도 페이지에 추가되며 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 내용만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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