Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees. In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.
이 강좌는 Human Resource Management: HR for People Managers 전문 분야의 일부입니다.
Managing Employee Performance
제공자:
About this Course
최근 조회 82,460회
Learner Career Outcomes
46%
이 강좌를 수료한 후 새로운 경력 시작하기
39%
이 강좌를 통해 확실한 경력상 이점 얻기
10%
급여 인상 또는 승진하기
귀하가 습득할 기술
Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Learner Career Outcomes
46%
이 강좌를 수료한 후 새로운 경력 시작하기
39%
이 강좌를 통해 확실한 경력상 이점 얻기
10%
급여 인상 또는 승진하기
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 전문 분야의 5개 강좌 중 3번째 강좌:
유동적 마감일
일정에 따라 마감일을 재설정합니다.
완료하는 데 약 15시간 필요
권장: 4 weeks of study, 3-5 hours/week
영어
자막: 영어, 한국어, 베트남어, 아랍어
강의 계획 - 이 강좌에서 배울 내용
주
1완료하는 데 2시간 필요
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
11개 동영상 (총 76분), 4 quizzes
11개의 동영상
1.1.2 About Larry Bourgerie3m
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5m
1.1.4 Culture and Performance Management - A Global Perspective3m
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4m
1.2.2 Purposes and Design Elements of Effective Performance Management9m
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7m
1.3.1 Strategic Performance Management Model7m
1.3.2 Perils of Poorly Implemented Performance Management5m
1.3.3 Role of Training in Performance Management Strategy6m
1.3.4 Performance Management's Link to Strategy13m
4개 연습문제
Managing Employee Performance Overview10m
Performance Management Fundamentals10m
Strategy and Performance Management10m
Developing Performance Management Systems20m
주
2완료하는 데 4시간 필요
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
12개 동영상 (총 78분), 4 quizzes
12개의 동영상
2.1.2 "Calculating" Performance8m
2.1.3 The Importance of Defining Performance5m
2.2.1 Traits, Behaviors, Results - What Is Important?7m
2.2.2 Performance-Task Skills vs Transferable Skills4m
2.2.3 Characteristics of Effective Performance Objectives13m
2.2.4 Developing Performance Standards6m
2.3.1 Are There Options When I am Measuring Performance6m
2.3.2 Why Use the Comparative Methods Approach?5m
2.3.3 Why Use the Absolute Methods Approach?3m
2.3.4 Why Use the Results Methods Approach?4m
2.3.5 Combo Method: Menu vs. Buffet5m
3개 연습문제
Defining Performance10m
Measuring Performance and Developing Objectives10m
Measuring Results and Behavior10m
주
3완료하는 데 3시간 필요
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
13개 동영상 (총 99분), 2 readings, 4 quizzes
13개의 동영상
3.1.2 Steps in Conducting an Effective Review15m
3.1.3 Components of a Review Form2m
3.1.4 Timing and Frequency of Reviews5m
3.1.5 Developing an Individual Development Plan4m
3.2.1 Components of Effective Feedback13m
3.2.2 What is Multi Rater Feedback?6m
3.2.3 Pros and Cons of Multirater Feedback8m
3.2.4 Costs of not Giving Feedback8m
3.3.1 Identifying Types of General Rating Errors7m
3.3.2 Rating Errors and Practical Impact5m
3.3.3 Training to Minimize Manager Bias In the Rating Process4m
3.3.4 Best Practices to Minimize Legal Exposure4m
2개의 읽기 자료
Performance Review TED Talk10m
NY Times Article on Giving Effective Feedback10m
4개 연습문제
Effective Reviews10m
Effective Feedback10m
Preventing Rater Bias10m
Tools for Effective Performance Management20m
주
4완료하는 데 2시간 필요
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
11개 동영상 (총 87분), 4 quizzes
11개의 동영상
4.1.2 What is Culture?6m
4.1.3 Fundamentals of Civility -The 3 R's6m
4.2.1 What is a Culture of Incivility?7m
4.2.2 Impact of Culture Incivility (Individuals & Teams)8m
4.2.3 Hard and Soft Costs of Incivility on Organizations7m
4.2.4 Culture's Impact on Performance Management6m
4.3.1 Building on Your Values and Strengths8m
4.3.2 Creating and Reinforcing Performance Norms and Values9m
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11m
4.3.4."Walk the Talk": Model the Behavior Where You Are11m
4개 연습문제
Role of Culture in the Organization10m
The High Cost of Incivility10m
Creating and Maintaining a Performance Management Culture10m
Creating a Positive Performance Culture20m
4.7
184개의 리뷰Managing Employee Performance의 최상위 리뷰
Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!
Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.
강사
Larry Bourgerie
Senior LecturerCarlson School of Management, Department of Work and Organizations
미네소타 대학교 정보
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Human Resource Management: HR for People Managers 전문 분야 정보
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?
This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways.
Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees.
The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.
자주 묻는 질문
강의 및 과제를 언제 이용할 수 있게 되나요?
강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.
이 전문 분야를 구독하면 무엇을 이용할 수 있나요?
강좌를 등록하면 전문 분야의 모든 강좌에 접근할 수 있고 강좌를 완료하면 수료증을 취득할 수 있습니다. 전자 수료증이 성취도 페이지에 추가되며 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 내용만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.
환불 규정은 어떻게 되나요?
재정 지원을 받을 수 있나요?
궁금한 점이 더 있으신가요? 학습자 도움말 센터를 방문해 보세요.