This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
제공자:
Giving Helpful Feedback
콜로라도 대학교 볼더 캠퍼스이 강좌에 대하여
최근 조회 22,776회
유연한 마감일
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공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
완료하는 데 약 5시간 필요
영어
자막: 아랍어, 프랑스어, 포르투갈어 (유럽), 이탈리아어, 베트남어, 독일어, 러시아어, 영어, 스페인어
귀하가 습득할 기술
- Communication
- Staff Management
- Coaching
- Performance Management
유연한 마감일
일정에 따라 마감일을 재설정합니다.
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
완료하는 데 약 5시간 필요
영어
자막: 아랍어, 프랑스어, 포르투갈어 (유럽), 이탈리아어, 베트남어, 독일어, 러시아어, 영어, 스페인어
제공자:
콜로라도 대학교 볼더 캠퍼스
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
강의 계획표 - 이 강좌에서 배울 내용
완료하는 데 1시간 필요
Introduction to Giving Helpful Feedback and Positive Feedback
The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately.
완료하는 데 1시간 필요
6개 동영상 (총 28분), 1 개의 읽기 자료, 1 개의 테스트
완료하는 데 1시간 필요
Negative Feedback: Use With Caution
Negative Feedback is a specialized learning tool. We all know that negative feedback feels punishing. Our goal this week is for you to understand why it is punishing, why we hesitate to use it, and when it can be used effectively without negative consequences. You will be able to identify specific situations where negative feedback is given more weight than positive feedback and learn a technique that can overcome some of negative feedback’s harmful side effects. Armed with a clearer concept of the pluses and minuses of negative feedback, you can be more confident that you are using it appropriately at work.
완료하는 데 1시간 필요
3개 동영상 (총 21분)
완료하는 데 1시간 필요
The Seven Essential Feedback Skills - Part I
Based on your work in the first two weeks, you can now describe negative and positive feedback and appreciate the power of these tools to change behavior. In the next two weeks, we take the next step towards building your feedback skills by teaching you seven specific skills to use when delivering professional feedback. At the end these two weeks you will know how to deliver work-related feedback that is effective at changing an employee’s behavior while still preserving their dignity.
완료하는 데 1시간 필요
5개 동영상 (총 34분)
완료하는 데 1시간 필요
The Seven Essential Feedback Skills - Part II
This week we continue building on your knowledge of the seven essential feedback skills.
완료하는 데 1시간 필요
5개 동영상 (총 42분)
검토
- 5 stars79.79%
- 4 stars17.12%
- 3 stars2.20%
- 2 stars0.55%
- 1 star0.31%
GIVING HELPFUL FEEDBACK의 최상위 리뷰
MS 제공2021년 5월 3일
I love how this course was designed - incorporating the psychology bonus part and science-based. I learned a lot of practical ways that I can apply to my new workplace. Thank you!
PW 제공2017년 6월 10일
Excellent course with resources to be used immediately. Opportunity to learn independently and apply the principles with exemplars and video to guide the process.
DS 제공2017년 9월 6일
Great Course. I love the way it is designed, delivered. I learned a lot. The most imporatnt part is that I enjoy every bit of the session and completed everything less than a week. :)
LJ 제공2020년 4월 16일
I enjoyed the course, it gave good examples which helped explain the content from each of the sections. The content was not too heavy and was easier enough for me to ingest.
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