About this Course
최근 조회 1,740

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지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

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일정에 따라 마감일을 재설정합니다.

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영어

자막: 영어

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 17시간 필요

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 1시간 필요

Introduction: Who is Caring for Mary?

100,000 patients die annually as a consequence of preventable medical errors, and over 1 million patients suffer life-changing injuries. Despite the calls to action medical errors continue at the rate of 1 out of 10 patients. How can those of us who help to deliver care and those of us that receive care help to prevent harm? There are 5 fundamental areas each of us needs to understand and use to fix healthcare delivery: 1. Apply the principles of high performing manufacturers and athletic teams to continually improve our processes. 2.We all need to learn how lead and be part of multidisciplinary teams that include patients and coordinate the care they receive. 3.The human brain continually makes errors. Certain conditions increase the likelihood of errors, and these need to be avoided. Systems can be designed that force the right behavior, and second checks can help caregivers provide the right care at the right time and in the right place. 4.We all need to become effective leaders. Most importantly we must practice adaptive leadership, that is, leadership that promotes a true change in the way things are done. 5.Finally we all can utilize the campaign methods of successful politicians and advocacy groups to change the attitudes of our fellow caregivers and patients, and thereby change the culture of our healthcare systems. During this 8-module course you will be provided with the tools to accomplish all 5 of these goals, and as an individual you can truly make a difference. Why do we need to understand about systems? How do we evaluate a system and as a patient or provider what characteristics do you think are important? How does quality relate to safety? These are important questions that we all need to have answers to as we learn how to improve how we deliver and receive healthcare. The personal consequences of distracted physicians and defective systems are illustrated in Mary's frightening hospital experience.

...
6 videos (Total 44 min), 1 reading, 1 quiz
6개의 동영상
Who was Caring for Mary?16m
Quality, Safety and Healthcare Delivery Systems10m
Systems and Quality3m
1개의 읽기 자료
Module 1 Reading list10m
1개 연습문제
Who is Caring for Mary20m
2
완료하는 데 1시간 필요

Applying Manufacturing Principles to Improve Healthcare

In this module we will be discussing the manufacturing principles of the Toyota Production System. The concept of value stream or work flow diagrams will be introduced. The well known 80/20 rule in manufacturing will be applied to patient care. The 8 ways waste can be reduced in health care will be explored, and finally the problem of push medicine and how patients can guard against this all too common problem will be covered.

...
5 videos (Total 43 min), 1 reading, 1 quiz
5개의 동영상
Lessons We Can Learn from Industry Part II14m
Lessons We Can Learn From Industry, Part III12m
1개의 읽기 자료
Module 2 Reading10m
1개 연습문제
Applying Manufacturing Principles to Improve Healthcare20m
3
완료하는 데 2시간 필요

Healthcare Requires Teamwork

Teamwork is critical in modern healthcare. We will explore the state of healthcare teamwork in most healthcare systems. The 5 resources required for effective teams will be reviewed, and we will discuss how athletic principles can be used to encourage teamwork, improve efficiency and increase the quality of patient care. We will review how to launch and coach a team, and how to manage the complex dynamics of teams. Finally we will discuss how to create a self-improving team.

...
5 videos (Total 62 min), 1 reading, 1 quiz
5개의 동영상
Launching and Coaching Healthcare Teams16m
Overview of TeamSTEPPS12m
1개의 읽기 자료
Module 3 Reading10m
1개 연습문제
Healthcare Requires Teamwork20m
4
완료하는 데 3시간 필요

Understanding and Preventing Human Error Part I

This module will be discussing the consequences of medical errors, and you will learn from Sorrel King's loss of her daughter, Josie, and from my personal experience that preventable injuries not only cause death but also can lead to permanent life changing injuries. Sitting around and doing nothing is not an option. However we all need to understand and use three key tools to determine the causes of medical errors and to fix them, Root cause analysis, Driver Diagrams, and PDSA cycles. Finally we will discuss the issue of small errors and our tendency to ignore and workaround them. Unfortunately this approach to small problems is one of leading causes for the continued high rate of preventable injuries and deaths in our hospitals and clinics. It is time to fix the little things.

...
5 videos (Total 50 min), 1 reading, 2 quizzes
5개의 동영상
Plan-Do-Study-Act15m
Little Problems Workarounds7m
1개의 읽기 자료
Module 4 Reading10m
1개 연습문제
Understanding and Preventing Human Error Part I20m
4.7
29개의 리뷰Chevron Right

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이 강좌를 통해 확실한 경력상 이점 얻기

Fixing Healthcare Delivery의 최상위 리뷰

대학: JGMar 7th 2016

I learned a lot about the humane perspective on healthcare delivery and how to have the proper bedside manner for your patients.

대학: SAFeb 25th 2016

Excellent Course with a great potential to impact the health system(s) out there.\n\nBless you Dr. Fred!

강사

Avatar

Frederick S. Southwick, MD

Professor
College of Medicine

플로리다대학교 정보

The University of Florida (UF) is recognized nationally and internationally as a leader in academic excellence, both on campus and online. Ranked in the top 10 of Public Universities, the University of Florida is the state’s oldest university and has a long established tradition of academic excellence. ...

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 수료증을 구매하면 성적 평가 과제를 포함한 모든 강좌 자료에 접근할 수 있습니다. 강좌를 완료하면 전자 수료증이 성취도 페이지에 추가되며, 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 콘텐츠만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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