This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
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최근 조회 89,519회
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20%
가 급여 인상 또는 승진 성취
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다음 특화 과정의 4개 강좌 중 1번째 강좌:
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일정에 따라 마감일을 재설정합니다.
초급 단계
완료하는 데 약 9시간 필요
영어
자막: 영어
학습자 경력 결과
23%
가 이 강좌를 통해 확실한 경력상 이점을 얻음
20%
가 급여 인상 또는 승진 성취
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 4개 강좌 중 1번째 강좌:
유동적 마감일
일정에 따라 마감일을 재설정합니다.
초급 단계
완료하는 데 약 9시간 필요
영어
자막: 영어
제공자:
ESSEC 경영 대학원
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.
강의 계획 - 이 강좌에서 배울 내용
완료하는 데 1시간 필요
Negotiation strategy
In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation.
완료하는 데 1시간 필요
6개 동영상 (총 35분)
6개의 동영상
Three dimensions of any negotiation4m
Three strategic tensions5m
Communication and Active Listening5m
Communication and Active Speaking5m
Beware of instinctive pitfalls8m
1개 연습문제
Practice Quiz "Negotiation strategy"20m
완료하는 데 1시간 필요
Negotiation preparation
In this module, you'll have to focus on negotiation preparation. It will show you how to get ready for any negotiation, even though you might not have a lot of time to prepare for it. This module will introduce you to a check-list of 10 points to focus on in order to get really ready for any negotiation, anywhere, anytime.
완료하는 데 1시간 필요
6개 동영상 (총 34분)
6개의 동영상
People dimension : 3 elements to be prepared5m
Problem dimension : Motivation5m
Problem dimension : Solution at the table and justification5m
Problem dimension : Solution away from the table5m
Process dimension : 3 elements to be prepared6m
2개 연습문제
Practice Quiz final12m
Graded Quiz final22m
완료하는 데 1시간 필요
Value creation & Value claiming
This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!
완료하는 데 1시간 필요
6개 동영상 (총 38분)
6개의 동영상
Why negotiation fail ?7m
Negotiation on behalf of others : respecting your mandate7m
Creating value6m
The usual bargaining tactics (Part 1)6m
The usual bargaining tactics (Part 2)5m
2개 연습문제
Practice Quiz final10m
Graded Quiz - Final30m
완료하는 데 4시간 필요
Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices
완료하는 데 4시간 필요
완료하는 데 1시간 필요
Negotiation process
This last module will help you plan the necessary sequence of a negotiation, and organise them effectively in scheduled phases. This will help you do “first things first” and take care of what is truly essential in a negotiation. Last, this module will show you how to discuss power balance around the negotiation table.
완료하는 데 1시간 필요
6개 동영상 (총 27분)
6개의 동영상
Doing first things first for effective negotiation - Part 15m
Doing first things first for effective negotiation - Part 23m
Doing first things first for effective negotiation - Part 33m
Doing first things first for effective negotiation - Part 44m
Reaching the end : And how about the power balance ?4m
2개 연습문제
Practice Quiz - Final20m
Graded Quiz - MOOC final22m
검토
NEGOTIATION FUNDAMENTALS의 최상위 리뷰
SF 제공2020년 5월 20일
Aurelien is literally an excellent instructor. Also, the video design, clarity, organization of material, is perfect. Besides, quizzes and assignments composition are entirely matched with the course
RD 제공2020년 4월 11일
I have been doing sales and Negotiating for years, never felt confident. now after stated learning in details on negotiating, and hopefully will continue learning the remaining course . Thank you
JP 제공2020년 2월 1일
Excellent MOOC, the clarity of the explanation by Aurélien Colson is fantastic. Great tools and techniques to improve your Negotiation skills, highly recommended.\n\nThank you so much!!
JB 제공2020년 4월 21일
This was a very informative course. The multiple choice quizzes were a bit confusing - I felt like we were not always provided all the information we needed to do well on the quizzes.
Negotiation, Mediation and Conflict Resolution 특화 과정 정보
This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.
You will learn the negotiation fundamental skills and tools thanks to the first Course.
With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment.
With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.
At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
자주 묻는 질문
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
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