이 강좌에 대하여

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다음 특화 과정의 4개 강좌 중 2번째 강좌:
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자막: 영어

배울 내용

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 4개 강좌 중 2번째 강좌:
유동적 마감일
일정에 따라 마감일을 재설정합니다.
초급 단계
완료하는 데 약 15시간 필요
영어
자막: 영어

제공자:

맥콰리대학교 로고

맥콰리대학교

석사 학위 취득 시작

This 강좌 is part of the 100% online Global Master of Business Administration (Global MBA) from 맥콰리대학교. If you are admitted to the full program, your courses count towards your degree learning.

강의 계획 - 이 강좌에서 배울 내용

1

1

완료하는 데 2시간 필요

Resolving conflicts and negotiating agreements in the new world of work

완료하는 데 2시간 필요
6개 동영상 (총 33분), 3 개의 읽기 자료, 1 개의 테스트
6개의 동영상
Week 1 outline2m
1.1 Your skillset and the new world of work6m
1.2 Awareness and diagnosis7m
1.3 Becoming proactive8m
1.4 Goals of negotiation3m
3개의 읽기 자료
Course overview10m
Learning activities and assessment10m
Explore further resources 11시간
1개 연습문제
Recall 1: Check your understanding15m
2

2

완료하는 데 3시간 필요

Theories of conflict, pathways to resolution

완료하는 데 3시간 필요
4개 동영상 (총 28분), 1 개의 읽기 자료, 2 개의 테스트
4개의 동영상
2.1 Why is conflict different?7m
2.2 What am I dealing with? Types of conflict relationships7m
2.3 When things go wrong9m
1개의 읽기 자료
Explore further resources 21시간
2개 연습문제
Recall 2: Check your understanding15m
Check your applied learning (Weeks 1-2)1시간
3

3

완료하는 데 2시간 필요

Building and using a skillset: Moving from ‘knowing to doing’

완료하는 데 2시간 필요
4개 동영상 (총 22분), 2 개의 읽기 자료, 1 개의 테스트
4개의 동영상
3.1 Orienting: Past, present, future5m
3.2 Toolkit: Sharpen your skills8m
3.3 Goal setting: Maximising vs satisficing5m
2개의 읽기 자료
Become a Global MBA learner10m
Explore further resources 31시간
1개 연습문제
Recall 3: Check your understanding15m
4

4

완료하는 데 4시간 필요

The three negotiations: Content, process, and relationship

완료하는 데 4시간 필요
4개 동영상 (총 30분), 1 개의 읽기 자료, 3 개의 테스트
4개의 동영상
4.1 Interests and trade-offs: Content vs process10m
4.2 Becoming a facilitator: Process skills7m
4.3 Structure: Proposing a process9m
1개의 읽기 자료
Explore further resources 41시간
2개 연습문제
Recall 4: Check your understanding15m
Check your applied learning (Weeks 3-4)1시간

검토

NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT의 최상위 리뷰

모든 리뷰 보기

Influencing: Storytelling, Change Management and Governance 특화 과정 정보

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict). The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board)....
Influencing: Storytelling, Change Management and Governance

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