In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
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The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
- 5 stars76%
- 4 stars17.24%
- 3 stars3.64%
- 2 stars1.33%
- 1 star1.77%
OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS의 최상위 리뷰
Good explanation and presentation but i found it very theoretical and not really relevant to my current role ( Operations Coordinator in a big internet based service company)
I am a People manager for client services ( operations) and this course helped me to understand many concepts. They will be useful for my day to day work.
I love this course, even for not native speaker it's not to hard, only was not to easy to understand assignment questions and answers. But with google translate help I passed first module! :-)
The professor is really calm and composed. His way of teaching is simple and easily understandable. Clears out basic concepts and enables understanding.
가치 사슬 관리 특화 과정 정보
The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.
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