About this Course
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다음 전문 분야의 7개 강좌 중 2번째 강좌:

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 11시간 필요

권장: 10 hours/week...

영어

자막: 영어

배울 내용

  • Check

    Review essential elements of a safety culture.

  • Check

    Describe how healthcare organizations identify and mitigate safety hazards.

  • Check

    Identify how patients and family members contribute to developing a safety culture.

  • Check

    Identify strategies for improving communication and teamwork .

귀하가 습득할 기술

CommunicationHealthcare LeadershipOrganizational CulturePatient Safety

다음 전문 분야의 7개 강좌 중 2번째 강좌:

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 11시간 필요

권장: 10 hours/week...

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 2시간 필요

Patient Safety Culture and Just Culture

6개 동영상 (총 53분), 2 readings, 1 quiz
6개의 동영상
Defining Safety Culture11m
The Influence of Safety Culture on Patient and Provider Outcomes10m
Measuring Culture14m
Just Culture7m
Application of Just Culture5m
2개의 읽기 자료
11 Tenets of a Safety Culture10m
CUSP Tool: Culture Check-up Process10m
1개 연습문제
Lesson 1 Quiz20m
2
완료하는 데 2시간 필요

Patient Safety, Quality, and the Patient Experience

6개 동영상 (총 47분), 4 readings, 1 quiz
6개의 동영상
How Do We Measure the Patient Experience?7m
Patient and Family Centered Care and Engagement6m
Patient and Family Advisory Council: Definition and Roles5m
Engaging the Heart of the Caregiver5m
Using Improvement Science to Create a Positive Sustainable Patient Experience15m
4개의 읽기 자료
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)10m
Centers for Medicare and Medicaid Services: Hospital Compare10m
Harnessing Evidence and Experience to Change Culture10m
Advancing the Practice of Patient and Family Centered Care in Hospitals10m
1개 연습문제
Lesson 2 Quiz20m
3
완료하는 데 2시간 필요

Event Reporting and Second Victims

12개 동영상 (총 75분), 2 readings, 1 quiz
12개의 동영상
Journey of an Event Report3m
Event Reporting and High Reliability3m
Using Event Reports to Improve Safety and Culture3m
Reporting Culture4m
Using Event Reports to Design Safer Systems: Part I2m
Using Event Reports to Design Safer Systems: Part II5m
A Sample Event Review Meeting12m
Introduction to the Learning from Defects Tool12m
Disclosure of Medical Errors2m
Second Victims7m
Peer Support: Making a Difference for Second Victims8m
2개의 읽기 자료
Agency for Healthcare Research and Quality: Common Formats10m
Learning from Defects Tool10m
1개 연습문제
Lesson 3 Quiz20m
4
완료하는 데 2시간 필요

Strengthening Safety Culture Through Teamwork

8개 동영상 (총 94분), 3 readings, 1 quiz
8개의 동영상
Teamwork and the Science of Safety12m
Team Training15m
Communication11m
Leadership12m
Briefings and Debriefings10m
Measuring Teamwork for Improvement12m
Cross-unit Collaboration8m
3개의 읽기 자료
TeamSTEPPS 2.010m
Care Coordination Measures Atlas Update10m
Edgar Schein: Humble Inquiry (Optional)10m
1개 연습문제
Lesson 4 Quiz20m
4.8
23개의 리뷰Chevron Right

25%

이 강좌를 수료한 후 새로운 경력 시작하기

29%

이 강좌를 통해 확실한 경력상 이점 얻기

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)의 최상위 리뷰

대학: ASFeb 7th 2019

This course is really helpful and provides an insight how to report events, how to train people, how to conduct briefing and debriefing. I recommend everyone working in hospitals to take this course.

대학: NVMay 10th 2018

Really interesting education course.it is very much helpful to me. I learned so many new things from this course. I must be thankful to coursera team. Excellent course. Thank you very much.

존스홉킨스대학교 정보

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

환자 안전 전문 분야 정보

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
환자 안전

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 강좌를 등록하면 전문 분야의 모든 강좌에 접근할 수 있고 강좌를 완료하면 수료증을 취득할 수 있습니다. 전자 수료증이 성취도 페이지에 추가되며 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 내용만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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