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Process Mining: Data science in Action(으)로 돌아가기

아이트호벤 공과 대학의 Process Mining: Data science in Action 학습자 리뷰 및 피드백

857개의 평가
219개의 리뷰

강좌 소개

Process mining is the missing link between model-based process analysis and data-oriented analysis techniques. Through concrete data sets and easy to use software the course provides data science knowledge that can be applied directly to analyze and improve processes in a variety of domains. Data science is the profession of the future, because organizations that are unable to use (big) data in a smart way will not survive. It is not sufficient to focus on data storage and data analysis. The data scientist also needs to relate data to process analysis. Process mining bridges the gap between traditional model-based process analysis (e.g., simulation and other business process management techniques) and data-centric analysis techniques such as machine learning and data mining. Process mining seeks the confrontation between event data (i.e., observed behavior) and process models (hand-made or discovered automatically). This technology has become available only recently, but it can be applied to any type of operational processes (organizations and systems). Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, understanding the browsing behavior of customers using booking site, analyzing failures of a baggage handling system, and improving the user interface of an X-ray machine. All of these applications have in common that dynamic behavior needs to be related to process models. Hence, we refer to this as "data science in action". The course explains the key analysis techniques in process mining. Participants will learn various process discovery algorithms. These can be used to automatically learn process models from raw event data. Various other process analysis techniques that use event data will be presented. Moreover, the course will provide easy-to-use software, real-life data sets, and practical skills to directly apply the theory in a variety of application domains. This course starts with an overview of approaches and technologies that use event data to support decision making and business process (re)design. Then the course focuses on process mining as a bridge between data mining and business process modeling. The course is at an introductory level with various practical assignments. The course covers the three main types of process mining. 1. The first type of process mining is discovery. A discovery technique takes an event log and produces a process model without using any a-priori information. An example is the Alpha-algorithm that takes an event log and produces a process model (a Petri net) explaining the behavior recorded in the log. 2. The second type of process mining is conformance. Here, an existing process model is compared with an event log of the same process. Conformance checking can be used to check if reality, as recorded in the log, conforms to the model and vice versa. 3. The third type of process mining is enhancement. Here, the idea is to extend or improve an existing process model using information about the actual process recorded in some event log. Whereas conformance checking measures the alignment between model and reality, this third type of process mining aims at changing or extending the a-priori model. An example is the extension of a process model with performance information, e.g., showing bottlenecks. Process mining techniques can be used in an offline, but also online setting. The latter is known as operational support. An example is the detection of non-conformance at the moment the deviation actually takes place. Another example is time prediction for running cases, i.e., given a partially executed case the remaining processing time is estimated based on historic information of similar cases. Process mining provides not only a bridge between data mining and business process management; it also helps to address the classical divide between "business" and "IT". Evidence-based business process management based on process mining helps to create a common ground for business process improvement and information systems development. The course uses many examples using real-life event logs to illustrate the concepts and algorithms. After taking this course, one is able to run process mining projects and have a good understanding of the Business Process Intelligence field. After taking this course you should: - have a good understanding of Business Process Intelligence techniques (in particular process mining), - understand the role of Big Data in today’s society, - be able to relate process mining techniques to other analysis techniques such as simulation, business intelligence, data mining, machine learning, and verification, - be able to apply basic process discovery techniques to learn a process model from an event log (both manually and using tools), - be able to apply basic conformance checking techniques to compare event logs and process models (both manually and using tools), - be able to extend a process model with information extracted from the event log (e.g., show bottlenecks), - have a good understanding of the data needed to start a process mining project, - be able to characterize the questions that can be answered based on such event data, - explain how process mining can also be used for operational support (prediction and recommendation), and - be able to conduct process mining projects in a structured manner....

최상위 리뷰

2019년 7월 1일

The course is designed and presented by professor aptly for beginners. I think before reading the Process Mining book it is good to take this course and then read the book later. The quizzes are good.

2019년 12월 9일

Good content, very thorough, and I learned a LOT! Took more time than suggested, as I learn by taking notes and reproducing diagrams. But the course structure allowed for frequent pauses to do this.

필터링 기준:

Process Mining: Data science in Action의 216개 리뷰 중 76~100

교육 기관: Marcela G

2016년 11월 16일

Excellent course about Process Mining, it's explained all meant to understand process discovery with Data analysis.

교육 기관: Frank G

2017년 1월 15일

这门课程十分理论知识丰富,又贴近实际应用,很棒。This course is really fantastic, it both has wonderful academical and practical knowledge.

교육 기관: Yuting H

2020년 1월 23일

It's a great and well-structured course that I can gain fundamental knowledge of process mining quickly. Thanks!

교육 기관: Gerard H

2020년 5월 30일

Very informative and thorough course about process mining. I will definitely make use of those skills learned.

교육 기관: Greg L

2017년 1월 4일

very comprehensive. well structured. good pace, I would recommend having the book for reference/research.

교육 기관: Carlos D

2019년 8월 21일

Outstanding!. Very well structured, The questions inside lectures really help you to get into the topic

교육 기관: Alix C

2018년 3월 29일

Easy to understand and very comprehensive. Examples are challenging but help to understand everything.

교육 기관: Marcin N

2020년 2월 2일

Great introduction into process mining. Excellent examples illustrating the theory. Time well spent!

교육 기관: Ahmed B K

2020년 8월 16일

Good introduction for process mining tool , thanks to everyone who has contributed to this course !

교육 기관: Szedelényi J

2017년 6월 2일

Guides through the fundamentals of process mining and provide hands-on skills to apply right away.

교육 기관: Yahya P

2020년 9월 23일

Great course. very inspiring. Makes me want to take phd program that is involving process mining.

교육 기관: Philip S

2019년 12월 9일

Very useful course for all data analytics fans that want to know how process mining tools work.

교육 기관: Arash D S

2018년 9월 21일

This course was fantastic and I learn a lot of new ideas about data and understanding of data.

교육 기관: Deleted A

2018년 4월 4일

I love this course because it really add values to organizations by improving their bottomline

교육 기관: Najmeh R

2016년 10월 22일

Excellent! Well defined, practical examples and also it shows how it can be used be Prom tool.

교육 기관: Tom K

2017년 1월 7일

Very good overview and provides a good foundation for further exploration in Process Mining.

교육 기관: Janid A

2018년 12월 11일

The course is excellent, clear and simple and can bring improvements in many applied fields

교육 기관: Kushagra J

2020년 4월 19일

The course content was great. Though I was not able to understand the Prom Lite software.

교육 기관: Mustafa G

2019년 6월 1일

Very good course overall. I wish there was more technical lessons in the last two weeks

교육 기관: Gilberto A

2017년 10월 31일

Great course, good explanation and excelente selection of topics. Totally recommended!

교육 기관: Bart v D

2019년 4월 4일

Very well explained, provides a good basic understanding of the topic process mining.

교육 기관: Daniel S

2020년 8월 9일

Very good and compact course, with a good mixture of therory and practial work


교육 기관: Secundino S

2017년 5월 28일

Fantastic way to get additional insights through data mining on digitized processes

교육 기관: Jair J F

2020년 3월 31일

This course its excelent and best support for learning at Process Mining. Thanks!

교육 기관: Uladzislau L

2018년 9월 30일

Very well structured course with good connection between lectures and excercises.