About this Course
최근 조회 13,663

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지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

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일정에 따라 마감일을 재설정합니다.


자막: 영어, 아랍어

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.


자막: 영어, 아랍어

강의 계획 - 이 강좌에서 배울 내용

완료하는 데 3시간 필요

Introduction to Professional Memos and Emails

Welcome to the course! We are excited to get to know you and start working with you to achieve your writing goals. In this module you will learn about the history of memos and emails and be introduced to the final project options and rubric.

2 videos (Total 11 min), 13 readings, 1 quiz
2개의 동영상
13개의 읽기 자료
Course Introduction and Objectives10m
What's with the paid certificate advertisements?10m
The Final Project Already? Final Project Assignment Options10m
Grading Scheme10m
Netiquette and the Nature of this Course10m
Objectives and Checklist10m
Video Notes10m
Driving Question10m
Email Etiquette10m
Rubric for Emails/Memos10m
Project Milestone10m
Tell us what you think of the course!10m
1개 연습문제
Introduction to Emails/Memos16m
완료하는 데 3시간 필요

Five Types of Emails/Memos

In this module you will learn about five different types of emails/memos and their formats. You will also practice evaluating bad emails/memos to get acquainted with the course rubric, and you will see examples of good emails/memos.

7 videos (Total 27 min), 9 readings, 2 quizzes
7개의 동영상
Incident Reports2m
Response to Inquiry5m
Evaluation Model4m
9개의 읽기 자료
Objectives and Checklist10m
More on Meeting Minutes10m
More on Incident Reports10m
Police Constable/Police Dog Peach (Optional)10m
Video Notes10m
How to Write a Formal Email10m
How to Start an Email10m
Video Notes10m
Project Milestone10m
2개 연습문제
What Do You Already Know?10m
Five Types of Emails/Memos30m
완료하는 데 8시간 필요

Audience, Grammar, and Clarity, Oh My!

This module will introduce the technical aspects of memo/email writing: grammar, audience, tone, formality, grammar, and clarity.

2 videos (Total 15 min), 19 readings, 4 quizzes
19개의 읽기 자료
Directive Evaluation10m
Incident Report Evaluation10m
Progress Report Evaluation10m
Meeting Minutes Evaluation10m
Response to Inquiry Evaluation10m
A Good Directive10m
A Good Incident Report10m
Another Good Incident Report10m
Good Meeting Minutes10m
A Good Progress Report10m
A Good Response to Inquiry10m
Objectives and Checklist10m
Video Notes10m
Audience Analysis10m
Rules for Emailing from a Google Executive10m
Email Mistakes10m
How to Get Busy People to Read Your Emails10m
Purdue Online Writing Lab10m
Grammar Bytes10m
2개 연습문제
What Do You Already Know?10m
Considering Audience in Email or Memo Writing18m
완료하는 데 11시간 필요

Case Studies in Writing a Memo

In this module we will look at some case studies in memo writing.

4 readings, 5 quizzes
4개의 읽기 자료
Objectives and Checklist10m
Email/Memo Case Study Peer Review Assignment10m
Peer Review Rubric10m
Project Milestone10m
완료하는 데 2시간 필요

Turn in Your Final Memo

In this module you will turn in your final memo and conduct a peer review. It was great working and learning with you!

1 video (Total min), 1 reading, 1 quiz
1개의 읽기 자료
Objectives and Checklist10m
44개의 리뷰Chevron Right


이 강좌를 통해 확실한 경력상 이점 얻기

Writing Professional Email and Memos (Project-Centered Course)의 최상위 리뷰

대학: DMJul 10th 2017

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you

대학: DPMay 10th 2016

This was a wonderful course and I feel that I am more confident now while drafting emails, preparing minutes and memos. Thank you so much Coursera.com



Tamara Michele Powell

Director, College of Humanities and Social Sciences Office of Distance Education
College of Humanities and Social Sciences/English

Tiffani Kristine Reardon

Instructional Designer
College of Humanities and Social Sciences

조지아주립대 시스템 정보

The University System of Georgia is composed of 28 higher education institutions including 4 research universities, 2 regional universities, 12 state universities, 13 state colleges and the Skidaway Institute of Oceanography. The Georgia Public Library System, encompassing 61 library systems throughout Georgia, is also part of the University System....

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 수료증을 구매하면 성적 평가 과제를 포함한 모든 강좌 자료에 접근할 수 있습니다. 강좌를 완료하면 전자 수료증이 성취도 페이지에 추가되며, 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 콘텐츠만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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