In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.
제공자:
Salesforce Fundamentals 특화 과정캘리포니아 대학교 어바인 캠퍼스이 강좌에 대하여
최근 조회 23,344회
유연한 마감일
일정에 따라 마감일을 재설정합니다.
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 4개 강좌 중 1번째 강좌:
초급 단계
This specialization is designed for beginners with no background knowledge.
완료하는 데 약 16시간 필요
영어
자막: 영어
배울 내용
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
귀하가 습득할 기술
- Data Management
- Cloud Integration
- Data Security
- Automation
- Cloud Computing
유연한 마감일
일정에 따라 마감일을 재설정합니다.
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 4개 강좌 중 1번째 강좌:
초급 단계
This specialization is designed for beginners with no background knowledge.
완료하는 데 약 16시간 필요
영어
자막: 영어
제공자:
캘리포니아 대학교 어바인 캠퍼스
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
강의 계획표 - 이 강좌에서 배울 내용
완료하는 데 5시간 필요
Module 1
Welcome to Salesforce Fundamentals! Each module you will be working through a few modules in the Salesforce Fundamentals for Business Administration Trailmix plus a few additional pertinent modules from other trailmixes.
완료하는 데 5시간 필요
1개 동영상 (총 5분), 1 개의 읽기 자료, 1 개의 테스트
완료하는 데 5시간 필요
Module 2
In the age of mobile phones, it is important for an organization to make things simpler for the customer. In this module you will learn how you can use the Salesforce mobile app to track your leads, view reports, and keep your workforce engaged when they are not in the office. You will Salesforce Service Cloud can help you engage with your customer base and keep you at top of mind.
완료하는 데 5시간 필요
1개 동영상 (총 9분), 1 개의 읽기 자료, 1 개의 테스트
완료하는 데 6시간 필요
Module 3
This module we will be focusing on security and managing permissions on different levels of the organization, and maintaining the safety of data. In addition, we will cover the chatter functions and how they benefit sales. In our virtual session, we will continue with an overview of reports to build your understanding of the Salesforce Superbadge project.
완료하는 데 6시간 필요
1개 동영상 (총 4분), 1 개의 읽기 자료, 1 개의 테스트
검토
SALESFORCE BASICS의 최상위 리뷰
AS 제공2021년 11월 16일
Great ways for student to get help in ECOMONIC BUSSINESS field . I personally as a student recommended other student to learn new things from the Coursera.
RA 제공2021년 3월 29일
this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level
Y 제공2021년 6월 8일
Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.
MU 제공2021년 1월 2일
Very Good for Beginners to understand the basic knowledge of Salesforce.
Salesforce Fundamentals 특화 과정 정보
The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.
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