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Modern Supervisor Skills (으)로 돌아가기

ICPM(인증받은 전문 관리자 연구소)의 Modern Supervisor Skills 학습자 리뷰 및 피드백

268개의 평가
88개의 리뷰

강좌 소개

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: • Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software....

최상위 리뷰


2021년 2월 10일

As a current cleaning supervisor, this course has taught me many important things regarding my position. I am really thankful for all what I have learned. I will continue with the next course.


2021년 1월 19일

Great course to offer on coursera with flexible terms of study and adequate materials to equip students to pass their assignments, earn a certificate and build on their career.

필터링 기준:

Modern Supervisor Skills 의 95개 리뷰 중 1~25

교육 기관: Ramona M

2020년 11월 30일

This course is very informative and very well put together, I highly recommend it and will be advising all my friends to take this course.

교육 기관: Mc f

2020년 12월 5일

Everything was very educational. Briefly concise and easy to understand. It was an amazing learning experience. Thank you.

교육 기관: Piotr D

2021년 12월 23일

​very bad, modern maybe for 1998 bot not now. Don’t recomend.

교육 기관: Kaboos B H Q

2020년 11월 24일

It seemed very timely after I finished the training. From this training one can learn about modern Supervision techniques, can learn understanding employees & handling them smartly, can learn US laws. This course is basically on Human Resource Management & Compliance Management. There's no substitute of Modern Supervisor Skills to sustain a business in this competitive world.

교육 기관: Bernard D V

2020년 12월 14일

Really good course! You will have the opportunity to study a lot of subjects that are very useful for any managers (create a positive workplace, communicate the right way, build a service culture...). The course is very complete and is very efficient in its delivery. The only thing that could have been improved is the video and audio quality but that's a detail.

교육 기관: Elaine M

2021년 10월 25일

Course is very straightforward. Learning through the course helps you grasps the basic knowledge and builds that foundation to the next level.

교육 기관: Faezur R F

2022년 2월 9일

The Course Content is pretty basic before managing a project or developing a project regarding any work. But my question is really those content helpful and related to modern times? Some contents are savvy, in terms of virtual world, what is the necessary to learn about office culture? Today most multinational work space becoming informal, creative there is no rules and procedure about those. Btw i am giving paying exam as i do not incomplete any work. If any one faced better opportunity after giving pay exam let me know.

교육 기관: Guilherme R

2021년 4월 12일

Um excelente curso pois abrange todos os aspectos ligados a gerência. Você aprenderá sobre vendas, comportamento, clientes, como levar sua mensagem a diversos comandados e de acordo com seu perfil. Diversidade e assédio também é discutida neste curso. Indico mesmo para quem não tem a intenção de tornar-se um gerente pois é possível entender como são tomadas suas decisões e a balança em que ele se encontra, atendendo as necessidades da empresa e adequando as demandas aos funcionários.

교육 기관: Teena R

2021년 3월 21일

I am glad that I competed this course, it helps to develop our supervisory skills in order to professionally manage our team. Weekly discussion forums, mandatory Peer Graded Assignment are very interesting, we can assess the work of our peer, get to know the different perspectives, and learn more insightful information. Thanks to Coursera for making it happen.

교육 기관: Jennifer O

2021년 2월 1일

I feel very excited and honored having a certificate on coursera it was worth the time, dedication and effort. now i can boldly say i am a certified trained supervisor that can fit any organization, i can even revamp an organization that has lost its glory if given that autonomous power to practice.

thank you ICPM

교육 기관: Anna C

2021년 10월 7일

This is my first course on (Modern Supervisor Skills) on the and I really liked it with very good approach to teaching. The video lessons are made very professionally with the ideal length of video lessons, interesting practice questions for mastering the material.

교육 기관: Craig P

2021년 2월 26일

The modern supervisor skills training module was a very good and up-to-date refresher on the basic requirements needed to be a good supervisor. Reviewing the peer reviewed assignments gave me a few ideas of how to improve my supervisory skills and future performance.

교육 기관: Cynthia L B

2021년 4월 28일


교육 기관: Joshua A

2021년 3월 5일

very engaging and educative course.....I recommend the course for any professional seeking to learn or to improve his or her managerial skills and competences.........a lot of rich material is provided in this course........

교육 기관: Suhaimi C

2021년 10월 20일

Fantastic course and awesome instructor. Great materials and written assignment. Learned the supervisor skills more systematically. HIghly recommend this course to take your supervisor skills to the next level.

교육 기관: Leonardo J

2021년 2월 11일

As a current cleaning supervisor, this course has taught me many important things regarding my position. I am really thankful for all what I have learned. I will continue with the next course.

교육 기관: Gifty G

2021년 1월 20일

Great course to offer on coursera with flexible terms of study and adequate materials to equip students to pass their assignments, earn a certificate and build on their career.

교육 기관: LOPEZ R T E

2021년 11월 4일

Curso muy interesante con la forma de ver el mundo de los negocios y relaciones interpersonales, da a entender mejor como es la comunicación eficaz entre nos.

교육 기관: dimitri g

2021년 12월 13일

ITS Very interested but if your can tell mee... no one is making this course now and i dont have review my assigmnet :((( help mee.... i have only one maybe

교육 기관: Abd u R A

2022년 3월 18일

I like this kind of assignments, even it's hard to achieve and need a lot of time but it is so benefial and icrease the ability of the learner to

교육 기관: Evteev D

2021년 7월 30일

A course that gives practice on modern methods and cases. I like that the experts discussed the trends of recent years - this is important.

교육 기관: OLAYEMI A

2021년 11월 22일

I enjoyed the course and learned a lot from it. The content is well organized and focused on practical situations. Thank you.

교육 기관: Rodney M

2021년 12월 22일

This is a great course as it creates the atmosphere for internal growth of self discipline and enhancement mental stability.

교육 기관: Ahmed M S I

2022년 1월 25일

you will learn many skills, leading, managing, analyzing

it is one of the best courses ............. hobe the best for all

교육 기관: Muhammad I

2021년 5월 6일

I cannot rate it more than five stars :)

I will keep it among top courses ever i have attended on Coursera.