Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...
I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.
교육 기관: Christopher C•
The course was great. The content and coursework were relevant and engaging.
교육 기관: Robert G•
The information was great and very informative.
교육 기관: Robert F•
Very good course. I would recommend it.
교육 기관: Daniel R•
I love it very informative and fun
교육 기관: Salahadine I•
it was very good to me thanks
교육 기관: Anie C•
Very informative, educational
교육 기관: ANDRÉS D C•
Amazing introductive course
교육 기관: Christine L R•
good beginning course
교육 기관: Alexander C•
교육 기관: Stephanie K C Q•
교육 기관: Juan F Z M•
교육 기관: Silas W•
Great so far
교육 기관: Michael D H•
교육 기관: SANDHYA P•
교육 기관: 321910306052 g•
교육 기관: Sarthak J•
교육 기관: JOSE Y J M•
교육 기관: Hey J•
I was able to understand the process of it support. And I could learn how to deal with users. Above all, it was an opportunity to think about the process of solving problems and how to overcome them.
교육 기관: Sonika S•
교육 기관: Curtis E•
This course was presented well and designed appropriately, but I felt like the content was too rudimentary; there was a discussion about how the internet changed personal interchange, topics like that were unnecessary time wasters.
I worked as a tech support specialist for a few years and the topics presented are things that I learned before ever working in technical support professionally.
I learned some things from this course, but on the whole it was not in depth at all. Granted 90% of technical support is: "have you tried turning it off and turning it back on?" But still for people interested in this course it should've offered knowledge that would be beneficial to coursework or employment, which it establishes value in neither.
I was expecting to learn how to configure a remote VPN or designing a website with HTML/CSS or some coding fundamentals, but there was nothing like that. It kept teasing with "that will be covered in a later lesson", but then it never was covered.
This course may be best targeted to retired adults who just got a computer for the first time, or perhaps middle school kids, but is inadequate for working-age adults or students interested in computer science.
교육 기관: Dave P•
I have rated it 3 stars because I wish there would be more labs and practices and wish that it would go more in depth of each week and maybe set a cap of how much you can finish at a time. With being as a former desktop support associate in the past, a lot of the things were pretty much known to me already, however they were great in trying to bring them back to my memory. So all in all I would say that this program is a good to very good program in trying to get into the I.T. support field.
교육 기관: leslie l•
Information is good and presented well. The exams are awful, filled with trick questions and gotcha questions that do nothing to reinforce knowledge or to help build confidence.
Week 4 final exam has script bug when using Safari to take the test, none of the answers register and student gets a 0% -it works in Chrome. Every other exam works fine in Safari.
교육 기관: Ricardo A H T•
It is a shame that Google could not insert a digital signature to recognize this achievement. Even though it is an entry level course, at least a digital signature of a Google personnel would give a better legitimacy.
교육 기관: Sanuto E M•
mi nivel de ingles me excluye de sus cursos.. el agrabante es que la plataforma tampoco me permite copiar el contenido para poder traducirlo
교육 기관: Maialen•
I consider it a course for people with no technical background at all, it can be a bit dull if you have some already in technology.