About this Course
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지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

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일정에 따라 마감일을 재설정합니다.

초급 단계

No prior experience needed to participate in and benefit from this course.

완료하는 데 약 15시간 필요

권장: 4 weeks of study, 2-4 hours/week...

영어

자막: 영어

배울 내용

  • Check

    What design thinking is and when to use it

  • Check

    How to prepare to see and take action when opportunity arises

  • Check

    How to use design thinking to generate innovative ideas

  • Check

    How to take the many ideas you generate and determine which ones are likely to produce specific, desired outcomes

귀하가 습득할 기술

PrototypingProblem SolvingUser-Centered DesignDesign ThinkingSocial Issues

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

초급 단계

No prior experience needed to participate in and benefit from this course.

완료하는 데 약 15시간 필요

권장: 4 weeks of study, 2-4 hours/week...

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 2시간 필요

DESIGN THINKING FUNDAMENTALS

Welcome to the first week of Design Thinking in the Social Sector! This week, we provide an overview of design thinking: what it is, why it is different, and why we need it in these uncertain times, especially in complex organizations. We’ll examine the four simple questions at the heart of the design thinking methodology, and illustrate that approach with a visit to the Kingwood Institute in the UK. We’ll conclude this module by giving you a chance to hear from some other experts – Angela Meyer on the visualization tool and Dan Pink on six abilities that matter most.

...
13 videos (Total 73 min), 1 quiz
13개의 동영상
What is Design Thinking?4m
Why is Design Thinking Important?4m
How is Design Thinking Different?10m
Four Questions Animation54
Four Questions and What Is?3m
Four Questions: What If? What Wows? What Works?6m
Kingwood Intro5m
Kingwood and What Is?4m
Kingwood and What If, What Wows, What Works5m
Dealing with Complex Social Systems8m
Visualization7m
Six Abilities That Matter Most5m
1개 연습문제
Week 1 Design Thinking Fundamentals Quiz20m
2
완료하는 데 1시간 필요

BEFORE YOU BEGIN, AND ASKING "WHAT IS?"

Welcome back! This week, we’ll examine the types of problems that are well-suited for design thinking. We'll recognize what we need to do before we begin a project, and then take a deep dive into the first question in the design thinking process, “What is?” and the concepts of insights and design criteria. You’ll see how asking “What is?” helped improve daily living for adults with autism, their families, and the staff of the Kingwood Trust. Then we’ll look at the Monash University Medical Centre in Australia and how it asked this same question to make patient-centered care a reality. Along the way you’ll learn about two design tools: journey mapping and repertoire.

...
12 videos (Total 57 min), 1 quiz
12개의 동영상
Introduction to What Is?7m
Kingwood Trust: Ethnography Part 17m
Kingwood Trust: Ethnography Part 24m
Monash University Medical Centre Intro2m
Monash Looks at What Is7m
Journey Maps and Unmet Customer Needs3m
Four Things to Know About Journey Maps3m
Journey Map Example: The Whole Aquarium3m
More Journey Map Examples4m
Journey Maps: My Favorite Tool3m
Assessing and Expanding Your Repertoire6m
1개 연습문제
Week 2 Before You Begin, And Asking "What Is?" Quiz20m
3
완료하는 데 2시간 필요

A MINDSET FOR INNOVATION, AND ASKING "WHAT IF?"

Welcome back! This week, we'll continue our exploration of repertoire and a "mindset for innovation" through two personas we call George and Geoffrey. We'll examine the question "What If?" as a way to think about possibilities. You'll look closely at how brainstorming within the design thinking process helped organizations as different as the Federal Drug Administration and the leaders of a small town of Iveragh, Ireland. This week's tools, storytelling and stakeholder mapping, illustrate ways to gather more information about projects and users.

...
11 videos (Total 75 min), 1 quiz
11개의 동영상
Introduction to What If?3m
The Challenge of Possibility: Geoffrey and George, Part 112m
The Challenge of Possibility: Geoffrey and George, Part 211m
Intro to Iveragh, Kerry Part 18m
Iveragh and What If, Kerry Part 24m
The FDA Intro5m
FDA Design Thinking Description7m
Stakeholder Mapping4m
Stakeholder Example7m
Storytelling5m
1개 연습문제
Week 3 A Mindset For Innovation, And Asking "What If?" Quiz20m
4
완료하는 데 4시간 필요

ASKING "WHAT WOWS?" AND "WHAT WORKS?"

Welcome to our final week! This week we transition from idea generation to testing by examining the intersection of what stakeholders want and what the organization can sustainably offer. We'll consider the role of prototypes as a way to test our assumptions about a solution, and consider what it takes to launch a solution into practice, and see real-life examples of prototyping and testing in social sectors as diverse as healthcare and agriculture. You'll begin to think about your own social sector challenge you could tackle with design thinking. We end this week with some advice and actions for impact.

...
14 videos (Total 67 min), 5 readings, 2 quizzes
14개의 동영상
Intro to What Wows: Assumption Testing3m
Whiteriver Part 1: First Assumptions5m
Whiteriver Part 2: Reassessing Assumptions4m
Intro to What Wows: Prototyping4m
MasAgro: Creating a Space for Experimentation3m
MasAgro's Hub System4m
MasAgro's Innovation Network5m
Intro to What Works3m
Monash Learning Launch3m
Monash Initiative: Long Patient Stays5m
Integrating DT Across Monash Organization4m
Reviewing Our Lessons6m
Actions for Impact8m
5개의 읽기 자료
Indian Health Service (IHS) Hospital Check-in Redesign10m
Agile Psychological Medicine Clinic10m
Design Thinking Opportunity: Assignment Overview10m
Design Thinking Opportunity: Assignment Rubric10m
Identifying a Design Thinking Opportunity10m
1개 연습문제
Week 4 Asking "What Wows" and "What Works" Quiz20m
4.6
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Design Thinking for the Greater Good: Innovation in the Social Sector의 최상위 리뷰

대학: TBMay 21st 2019

Finished the videos and it was an excellent course

강사

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Jeanne M. Liedtka

United Technologies Corporation Professor of Business Administration
Darden School of Business

버지니아 대학교 정보

A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders....

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  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 수료증을 구매하면 성적 평가 과제를 포함한 모든 강좌 자료에 접근할 수 있습니다. 강좌를 완료하면 전자 수료증이 성취도 페이지에 추가되며, 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 콘텐츠만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

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