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Improving Communication Skills(으)로 돌아가기

펜실베이니아 대학교의 Improving Communication Skills 학습자 리뷰 및 피드백

1,281개의 평가
339개의 리뷰

강좌 소개

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

최상위 리뷰


Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

필터링 기준:

Improving Communication Skills의 333개 리뷰 중 251~275

교육 기관: Manoj I

Jul 01, 2018

love it

교육 기관: Srivatsa H

May 22, 2020


교육 기관: Ayasha R

Apr 14, 2020


교육 기관: Pham T T

May 07, 2020


교육 기관: Mutthiyala a K r

Apr 15, 2020



Jun 22, 2019


교육 기관: Duncan E O O

Mar 24, 2019


교육 기관: Kevin T

Apr 19, 2020


교육 기관: Silvia K

Apr 19, 2020


교육 기관: Deleted A

Apr 17, 2020


교육 기관: Chau T K

Jul 19, 2019


교육 기관: Hoàng Đ T

Dec 04, 2017


교육 기관: JUSTIN C N

Aug 19, 2017


교육 기관: Jill L

Jun 17, 2020


교육 기관: lisbeth l o

Nov 13, 2018


교육 기관: Aaron

Jun 23, 2020


교육 기관: huang x

Jun 19, 2020


교육 기관: Naif M A

Jul 29, 2018


교육 기관: FEDRO A S M

Jul 11, 2018


교육 기관: aymara b t

Jun 08, 2018


교육 기관: Dimitrios D

Dec 12, 2017


교육 기관: Cara T

Jun 22, 2017

It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.

교육 기관: Nga D

May 04, 2018

Very useful materials based on interesting research. Mind opening to many effective communication practices that are based on research of real life examples. I'm excited to take a reflection of my communication, interaction with others everyday and practice what I have learned in this course to improve it. However, the course appears to me at first a collection of unconnected ideas and concepts. But when I get a better sense of the overview picture and the style of the Professor, I start kind of seeing how things are connected. I think this is something Professor should improve upon.

교육 기관: Elle C

Apr 21, 2020

Warm, engaging, articulate professor with well-studied, insightful concepts. I was expecting a course more focused on improving delivery/execution of actual (verbal) communications/presentation skills, but this course centered on broader topics around the behaviors/psychology of various aspects of communications (see syllabus for topics) highlighted with studies and stories, rather than the actual delivery of communications. Nonetheless, this was an interesting course as part of the overall Achieving Personal and Professional Success Specialization.

교육 기관: Hans

May 31, 2017

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.