펜실베이니아 대학교의 Improving Communication Skills 학습자 리뷰 및 피드백

I found this course very informative, filled with many many aspects, physiology, cooperate communication, etc. It is not about how to write email but much deeper. I would appreciate better assignment design - real life situations which can immediately apply what I have learned. In the end, people are coming here to improve their real life communication skills not theories.

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.

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thanks.

very informative and help to enhance abilities

good

Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!

Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.

An informative and enjoyable course.

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

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I think the course could be improved by adding some exercises so that students can practice what they learn.

OK

v

Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.

Great content espacially week 2 and 4. Many examples.

But deeply details about the some topic of the course will make it better

It was a good course but kind of vague. Lectures were too long and full of talking instead of pause questions to keep the learner involved rather than just listening. I hoped if there were assignments and games to keep us more engaged and to assure that we fully understand the content. Otherwise, Professor Maurice Schweitzer did a great job with providing engaging examples in each video and I got to know a lot of new stories worldwide.

G

I was expecting something more for people who are working in communication area (like for examle spokesman, corporate communication or similar)

Good

I wish the points were clearer. I would have benefited more from exercises on thinking critically. I don't learn from getting bad grades on quizzes.

Some bright spots but no deep exercises to drive home the learning

Very basic information. Would like a more in depth course which would more completely cover JUST communication and how to improve it on a verbal and written level. This course felt very elementary and more employee/business focused especially in the marketing field. The fourth week was the only week I felt I learned a few new tidbits. Week 1 - 3 was not very well put together, examples were weak and uninteresting and the quizzes were not very well focused on the material.

I felt that this course was mis-labeld or mis-advertised. The purpose for which I took this course was to learn how to communicate better in business presentations. The first part of this course seemed more like Social Psychology 101, and there was not very much effort to relate what the content was to a business environment. The few examples that were there to give business context I felt were rather un-ethical and in my view promoted an unhealthy business attitude.

I didn't agree with the instructors points on a few things, most notably that threats are a valid option on a business environment. In my opinion the use of threats is a last resort and should not be encouraged except in extreme circumstances. And this was the longest lesson which makes it sounds like the most important part of the whole thing - which in my mind puts the focus of a business mindset in completely the wrong place.

Overall, I found this course to be very basic and in some cases downright insulting and counter to my personal ethics.

In re-reading the syllabus - I can see how it can be described like it is - however for the "who should take this course " section you need to add - people who want to understand the psycology of basic communication principles" - for which this is probably a great course - but for myself - who have been in the business world for 20+ years and who was looking for some help tot get to the next level this was not it.