Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
제공자:
비즈니스 기본 특화 과정펜실베이니아 대학교이 강좌에 대하여
최근 조회 51,770회
유연한 마감일
일정에 따라 마감일을 재설정합니다.
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 6개 강좌 중 5번째 강좌:
완료하는 데 약 10시간 필요
영어
자막: 아랍어, 프랑스어, 포르투갈어 (유럽), 이탈리아어, 포르투갈어 (브라질), 베트남어, 독일어, 러시아어, 영어, 스페인어
귀하가 습득할 기술
- Process Management
- Operations Management
- Six Sigma
- Inventory
유연한 마감일
일정에 따라 마감일을 재설정합니다.
공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 6개 강좌 중 5번째 강좌:
완료하는 데 약 10시간 필요
영어
자막: 아랍어, 프랑스어, 포르투갈어 (유럽), 이탈리아어, 포르투갈어 (브라질), 베트남어, 독일어, 러시아어, 영어, 스페인어
제공자:
펜실베이니아 대학교
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
강의 계획표 - 이 강좌에서 배울 내용
완료하는 데 27분 필요
Introduction
This short module was designed to introduce you to the course, and to give you an overview of what you can expect from the course and the instructor!
완료하는 데 27분 필요
3개 동영상 (총 17분), 1 개의 읽기 자료
완료하는 데 3시간 필요
Process Analysis
In this module, you'll learn how to identify key elements of process analysis: flow rates, and flow times, how to uncover bottlenecks, how to optimize labor and inventory, and how to handle the complexities of multiple flow units. At the end of this module, you'll be able to break down operations into processes which can then be improved to maximize profits and efficiency.
완료하는 데 3시간 필요
10개 동영상 (총 115분), 2 개의 읽기 자료, 2 개의 테스트
완료하는 데 3시간 필요
Productivity
You'll learn the key components of productivity in this module. Beginning with the academic definitions of productivity, you'll move on to the common blockers, measurements, indicators of effectiveness, improvement techniques and financial values. By the end of this module, you'll be able to identify, describe and measure the relationship between inputs and outputs and also be able to develop strategies for decreasing inputs while increasing outputs, thereby boosting productivity wherever you see the need to.
완료하는 데 3시간 필요
11개 동영상 (총 102분), 2 개의 읽기 자료, 2 개의 테스트
완료하는 데 3시간 필요
Quality
Quality is not only a cornerstone of operations management, but also a critical component of an organization's long-term viability and success. This module covers all the major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and ensuring reliability and standards. At the end of this module, you'll be able to anticipate where defects may occur and recommend a sound strategy for maintaining quality and stability.
완료하는 데 3시간 필요
10개 동영상 (총 98분), 2 개의 읽기 자료, 2 개의 테스트
검토
- 5 stars67.39%
- 4 stars19.62%
- 3 stars6.71%
- 2 stars2.74%
- 1 star3.52%
INTRODUCTION TO OPERATIONS MANAGEMENT의 최상위 리뷰
EA 제공2019년 5월 2일
I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.
KR 제공2020년 8월 24일
Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!
TB 제공2017년 6월 5일
Very Time Consuming, process analysis and statistical probability are very interesting. I do feel however that I will have difficulty actually applying 95% of the material to my present day business.
SR 제공2017년 8월 6일
I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.
비즈니스 기본 특화 과정 정보
In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge.
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