Design Thinking

Loading...
강의 계획서 보기

검토

4.4(74개의 평가)
  • 5 stars
    62.16%
  • 4 stars
    24.32%
  • 3 stars
    9.45%
  • 2 stars
    2.70%
  • 1 star
    1.35%
RK
2020년 10월 16일

The course is good and nicely explained the ways and means to capture Customers Insights and development new products.

BM
2020년 3월 4일

Great course , I really enjoy every session and was very interactive .Thank you coursera

수업에서
MODULE 4: Design Thinking and Customer Journey Maps
The purpose of the journey map is to identify the touch points of engagement with customers and to identify customer needs and expectations through the eye of the customer and their experiences.

강사:

  • Placeholder

    William Qualls

    Professor Emeritus of Marketing

Coursera 카탈로그 살펴보기

무료로 참여해 맞춤화된 추천, 업데이트 및 제안을 받아보세요.