Loading...

What to Expect During the Technical Interview

Congratulations, you've made it to the last week of the course! In the final week, we'll learn about the importance of troubleshooting and customer support. We'll go through some real-world scenarios that you might encounter at a Help Desk or Desktop Support role. We'll learn why empathizing with a user is super important when working in a tech role. Finally, we'll learn why writing documentation is an important aspect of any IT role. By the end of this module, you will utilize soft skills and write documentation to communicate with others.

Coursera 소개

세계 최고의 대학교와 교육 기관의 최상위 강사가 가르쳐주는 강좌와 전문 강좌를 듣고 온라인 학위를 취득하세요.

Community
Join a community of 40 million learners from around the world
Certificate
Earn a skill-based course certificate to apply your knowledge
Career
Gain confidence in your skills and further your career