Conduct a 5 Whys Analysis in Miro

제공자:
Coursera Project Network
학습자는 이 무료 안내 프로젝트에서 다음을 수행하게 됩니다.

Understand the purpose and process of leveraging a 5 Whys Analysis to focus on core issues that the business can act upon.

Describe the problem statement and begin brainstorming the response to the first why in Miro.

Understand and define the remaining whys and identify the core issue that can be acted upon in Miro.

인터뷰에서 이 안내형 체험 보여주기

Clock2 hours
Beginner초급용
Cloud다운로드 필요 없음
Video분할 화면 동영상
Comment Dots영어
Laptop데스크톱 전용

By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

요구 사항

Some familiarity with the concepts of User Experience (UX) design and User Interface (UI) design will be helpful.

개발할 기술

  • Business Process Management
  • User Experience Design (UXD)
  • Design Thinking
  • Agile Team Brainstorming
  • 5 Whys Analysis

단계별 학습

작업 영역이 있는 분할 화면으로 재생되는 동영상에서 강사는 다음을 단계별로 안내합니다.

  1. Review the purpose and process of conducting a 5 Whys Analysis.

  2. Identify use cases and consider the benefits of conducting a 5 Whys Analysis.

  3. Identify the 5 Whys Analysis project goal and explore the editing tools available in Miro.

  4. Develop the problem statement and begin the analysis by brainstorming the first why in Miro.

  5. Detail and document the remaining whys, arrive at the core issue, and consider next steps in Miro.

안내형 프로젝트 진행 방식

작업 영역은 브라우저에 바로 로드되는 클라우드 데스크톱으로, 다운로드할 필요가 없습니다.

분할 화면 동영상에서 강사가 프로젝트를 단계별로 안내해 줍니다.

자주 묻는 질문

자주 묻는 질문

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