Create Customer Support Data with Google Sheets
Create formulas within Google Sheets to build upon raw data.
Create drop downs and check boxes using the data validation tool.
Link raw data from multiple tabs into a single tab, to obtain an overview of the business’s performance.
인터뷰에서 이 안내형 체험 보여주기
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
This course is for someone who is new to Google Sheets but has a desire to compile data for analysis and tracking.
개발할 기술
단계별 학습
작업 영역이 있는 분할 화면으로 재생되는 동영상에서 강사는 다음을 단계별로 안내합니다.
Introduction to Google Sheets
Import Raw Data
Introduction to Formulas
Introduction to Data Validation
Dashboard Design
Complete the Dashboard
안내형 프로젝트 진행 방식
작업 영역은 브라우저에 바로 로드되는 클라우드 데스크톱으로, 다운로드할 필요가 없습니다.
분할 화면 동영상에서 강사가 프로젝트를 단계별로 안내해 줍니다.
검토
CREATE CUSTOMER SUPPORT DATA WITH GOOGLE SHEETS의 최상위 리뷰
This is a perfect course for beginners who wants to learn Customer Support Data with Google Sheets. It helps me a lot because for sure I can use this for my future employment.
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.
I've learned a lot from this course that I believe would really be useful in the future... Thank you! More power!
자주 묻는 질문
자주 묻는 질문
데스크톱과 모바일에서 안내 프로젝트을(를) 이용할 수 있습니까?
안내 프로젝트 강사는 누구입니까?
작업 완료 후 안내 프로젝트에서 해당 작업을 다운로드할 수 있습니까?
이 안내 프로젝트을(를) 수행하려면 경험이 얼마나 필요합니까?
소프트웨어를 별도로 설치하지 않아도 바로 웹 브라우저를 통해 이 안내 프로젝트을(를) 완료할 수 있습니까?
안내 프로젝트을(를) 통해 어떤 학습 경험을 할 수 있습니까?
궁금한 점이 더 있으신가요? 학습자 도움말 센터를 방문해 보세요.
Coursera Footer
