Create an Empathy Map in Miro

제공자:
Coursera Project Network
학습자는 이 안내 프로젝트에서 다음을 수행하게 됩니다.

Describe the four quadrants and understand the role empathy mapping plays in understanding the User Experience (UX).

Understand the templates and tools available in Miro and populate a board with an Empathy Map in Miro.

Analyze User Experience research and develop an empathy map that accurately communicates the data to an audience.

Clock2 hours
Beginner초급
Cloud다운로드 필요 없음
Video분할 화면 동영상
Comment Dots영어
Laptop데스크톱 전용

By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

개발할 기술

  • User Experience Design (UXD)
  • User Experience (UX) Research
  • Product Strategy
  • Empathy Mapping
  • User Centered Design (UCD)

단계별 학습

작업 영역이 있는 분할 화면으로 재생되는 동영상에서 강사는 다음을 단계별로 안내합니다.

  1. Review the purpose of User Experience (UX) research.

  2. Consider the benefits of generating one-user and multi-user Empathy Maps.

  3. Review the four quadrants and how empathy mapping supports User Centered Design (UCD).

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Leverage User Experience research to create an Empathy Map.

안내형 프로젝트 진행 방식

작업 영역은 브라우저에 바로 로드되는 클라우드 데스크톱으로, 다운로드할 필요가 없습니다.

분할 화면 동영상에서 강사가 프로젝트를 단계별로 안내해 줍니다.

자주 묻는 질문

자주 묻는 질문

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