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Create a User Journey Map in Miro(으)로 돌아가기

Coursera Project Network의 Create a User Journey Map in Miro 학습자 리뷰 및 피드백

13개의 평가

강좌 소개

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

최상위 리뷰

필터링 기준:

Create a User Journey Map in Miro의 5개 리뷰 중 1~5

교육 기관: bankole m

2021년 8월 11일

Very practical and with clear explanations on user journeys and user flows.

교육 기관: Kuldeep S

2022년 2월 1일

I really liked my mentor's way of explaining things.

교육 기관: Ruksana

2021년 9월 17일

Project phase she needs to spend more times on the last steps on creating then talking..

교육 기관: Mike C

2022년 6월 20일

Incredibly simplistic, did not provide sufficient background to empower me to apply user journey mapping on my own projects. Some inconsistencies with the version of Miro in the video vs reality. In fact, Miro no longer even calls the template used User Journey Map, it is a touchpoint map.

교육 기관: P A C

2021년 5월 18일

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.