Chevron Left
Product Development: Customer Journey Mapping with Miro(으)로 돌아가기

Coursera Project Network의 Product Development: Customer Journey Mapping with Miro 학습자 리뷰 및 피드백

4.5
별점
62개의 평가
12개의 리뷰

강좌 소개

By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze these customer journeys. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining customer segments and products structures that affect the business. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation. Furthermore, you will assess whether to modify or keep the product structure when entering the market. You will be ready to take an entrepreneurial idea through a scientific and logical process, helping you validate your ideas for a new business or service....

최상위 리뷰

AF
2021년 2월 20일

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

ES
2021년 3월 14일

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

필터링 기준:

Product Development: Customer Journey Mapping with Miro의 12개 리뷰 중 1~12

교육 기관: Mika

2021년 6월 12일

Positive: - Screen Sharing - Friendly instructor Negative: - To many "ahms"- Instructure did not properly prepare the script for the course. - No real "brain" work involved: you just copy an image of an existing persona and use an existing miro template. Then he spends more then 10-15 min explaning on how to use emojis and copy/paste stuff around. - No Background information on "why" this or that pain point in the journe is relevant. - No intro in to customer journey mapping: why / how / what. . . Verdict: Maybe for someone not comfortable using Online Tools such as Miro.

교육 기관: Aulia N F

2021년 2월 21일

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

교육 기관: Evita S S

2021년 3월 15일

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

교육 기관: Mayra M

2021년 7월 19일

Easy to understand, step by step instruction.

교육 기관: Shikha S

2020년 9월 21일

Quick, crisp, easy to follow

교육 기관: Anubha S

2020년 11월 4일

Great hands-on experience

교육 기관: Lina V

2020년 7월 31일

Excellent explanation !!

교육 기관: Fedorova T

2020년 7월 29일

usefull

교육 기관: Adam Y

2021년 1월 28일

Good overview of Miro and Journey Maps. Looks like some of the Miro UI has changed since this course was created.

교육 기관: TUSHAR S

2021년 1월 23일

This Guided project is just right for learning and practicing about the customer journey mapping process in Miro.

교육 기관: Rizqi F A

2021년 8월 10일

Looks good enough

교육 기관: Dhaval D

2020년 8월 24일

Good introduction about the core concept and tool.