Get Started with Empathy Mapping the User Experience in Miro

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Coursera Project Network
학습자는 이 안내 프로젝트에서 다음을 수행하게 됩니다.

Understand the fundamentals of User Interface (UI) design and the importance of using UI to support the User Experience (UX).

Understand the role empathy mapping plays in understanding the User Experience (UX).

Develop an empathy map to gain an authentic understanding of the User Experience in Miro.

Clock2 hours
Beginner초급
Cloud다운로드 필요 없음
Video분할 화면 동영상
Comment Dots영어
Laptop데스크톱 전용

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

개발할 기술

  • Insight Gathering
  • User Experience Design (UXD)
  • User Experience Research
  • Product Strategy
  • User Centered Design (UCD)

단계별 학습

작업 영역이 있는 분할 화면으로 재생되는 동영상에서 강사는 다음을 단계별로 안내합니다.

  1. Review the fundamentals of User Interface (UI) design and how it supports the User Experience (UX).

  2. Consider the benefits of mapping the User Experience (UX).

  3. Walk through the User Experience (UX) and how empathy mapping supports accuracy.

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Create an empathy map that can be leveraged to understand the User Experience in Miro.

안내형 프로젝트 진행 방식

작업 영역은 브라우저에 바로 로드되는 클라우드 데스크톱으로, 다운로드할 필요가 없습니다.

분할 화면 동영상에서 강사가 프로젝트를 단계별로 안내해 줍니다.

자주 묻는 질문

자주 묻는 질문

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