Improve Business Performance with Google Forms
9,701명이 이미 등록했습니다.
9,701명이 이미 등록했습니다.
By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
작업 영역이 있는 분할 화면으로 재생되는 동영상에서 강사는 다음을 단계별로 안내합니다.
작업 영역은 브라우저에 바로 로드되는 클라우드 데스크톱으로, 다운로드할 필요가 없습니다.
분할 화면 동영상에서 강사가 프로젝트를 단계별로 안내해 줍니다.
ZP 제공2020년 10월 19일
this course helped me gain my very first certificate in coursera!! soo amazing and really helpful!
KN 제공2020년 7월 9일
Course is very useful and Instructor is very caring.My best wishes to My instructor.
AB 제공2020년 7월 23일
This guided project is well outlined. It is easy to understand and follow. Through this project, I was able to learn a new skill in creating viable survey forms to be used in my current profession.
JD 제공2020년 9월 27일
Great Course, very informative and organized. Recommended if you want to learn how to create google forms at a quick pace.