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Optimize Digital Experiences with Service Blueprints in Miro(으)로 돌아가기

Coursera Project Network의 Optimize Digital Experiences with Service Blueprints in Miro 학습자 리뷰 및 피드백

강좌 소개

By the end of this project, you will be able to create a service blueprint that emphasizes digital experiences the customer has with a brand in Miro. Your project will uncover business opportunities by methodically mapping service touchpoints to mitigate risk to improve the customer experience. To optimize digital experiences with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, and context from each step of the customer experience with the service in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....
필터링 기준:

Optimize Digital Experiences with Service Blueprints in Miro의 1개 리뷰 중 1~1

교육 기관: Johan H

2021년 4월 29일

Not enough about actual Service Blueprints. More of a demo of the tool Miro (which is an excellent tool btw)