Simulation of Call Centre Operations Using R Simmer(으)로 돌아가기
Coursera Project Network의 Simulation of Call Centre Operations Using R Simmer 학습자 리뷰 및 피드백
강좌 소개
Introduction To Call Centre Simulation Process
Create Statistical Variables Required For Simulation
Define Trajectories for Call Centre Departments
Define Teams, Resources & Arrivals of Calls
Run Call Centre Simulation & Store Results
Plot Charts & Interpret Simulation Results
필터링 기준:
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