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Communication in the 21st Century Workplace(으)로 돌아가기

캘리포니아 대학교 어바인 캠퍼스의 Communication in the 21st Century Workplace 학습자 리뷰 및 피드백

2,129개의 평가
409개의 리뷰

강좌 소개

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc.). Upon completing this course, you will be able to: 1. Define communication and its role in the workplace 2. Describe benefits of effective communication in the workplace 3. Identify and explain most common audiences and techniques for communicating with each audience 4. Identify and solve common obstacles to effective communication 5. Summarize the 5 Step Technique and explain its usefulness in communicating with your manager 6. Discuss the best approaches and communication techniques for delivering bad news to your manager 7. Describe ways to make positive connections with your staff. 8. Discuss techniques for deciphering the communication styles of executive managers 9. Discuss techniques for identifying the characteristics and drivers of executive managers 10. Discuss techniques for persuading executive management 11. Identify best practices for working successfully with virtual/remote teams 12. Apply proven techniques for effective conference calls and webinars...

최상위 리뷰

2020년 4월 26일

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

2020년 11월 19일

This course is really helpful for me. It helps me understand better how important a communication in a workplace is. This course covers different scenarios that are related to communication.

필터링 기준:

Communication in the 21st Century Workplace의 410개 리뷰 중 151~175

교육 기관: Roro Z

2020년 10월 28일

Very good coursework

교육 기관: Nguyen T K

2015년 9월 27일

Useful for my career

교육 기관: EDGARDO A N C

2020년 7월 9일

outstanding course!

교육 기관: Sharathchandra L

2020년 4월 15일

I like this course!


2020년 7월 29일

very useful course

교육 기관: Surya D

2020년 8월 18일

Very informative.

교육 기관: Nguyễn H C

2019년 3월 7일

Excellent course.

교육 기관: Karampatos G

2017년 11월 15일

Excellent course.

교육 기관: Sudipta K B

2020년 10월 5일

Useful in future

교육 기관: Venkateswararao N D

2020년 6월 30일

Excellent Course

교육 기관: Teja A

2020년 4월 1일

Amazing Course!!

교육 기관: Sarah R M

2019년 5월 15일

Excellent class!

교육 기관: Dr. M Z

2018년 11월 29일

very good course

교육 기관: Melanie F

2020년 8월 4일

Very well done.

교육 기관: oseni d o

2019년 3월 8일

Skill sharpener

교육 기관: Vianka A M

2020년 11월 19일

me gusto mucho

교육 기관: Adib S A ( L S A

2020년 11월 13일

Great course !

교육 기관: Martha Z C U

2020년 11월 10일

me gusto mucho

교육 기관: Bryan T J

2020년 10월 30일

Muy buen curso

교육 기관: Rohan D

2020년 5월 20일

Great learning

교육 기관: Asmita M

2019년 6월 3일

Amazing course

교육 기관: Dayana a C p

2020년 10월 28일

aprendí mucho

교육 기관: Prakash B

2020년 9월 4일


교육 기관: Hrsikesa P

2020년 8월 17일


교육 기관: Sahana M

2020년 3월 18일

Good learning