Stand Out. Get Certified.

4.8

별점

366개의 평가

Steve Van Oostenbrugge

12,883명이 이미 등록했습니다.

제공자:

ICPM 인증 관리자 전문 자격증ICPM(인증받은 전문 관리자 연구소)

배울 내용

Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.

귀하가 습득할 기술

Planning
leading
organizing
controlling
Staffing
Building a customer service culture
Active Listening
Communication
Holding effective meetings
Understanding diverse others
Organizational Culture
Hiring

이 전문 자격증 정보

최근 조회 18,440회

Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career. Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor. Earning the CS certification is easy. 1. Register for the specialization. 2. Pass 3 challenging courses at your own pace. 3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination. Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.

응용 학습 프로젝트

Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.

공유 가능한 수료증

완료 시 수료증 획득

100% 온라인 강좌

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유연한 일정

유연한 마감을 설정하고 유지 관리합니다.

초급 단계

To be successful you should have a high school diploma or its equivalent and at least three years of work experience.

완료하는 데 약 4개월이 걸립니다

권장 학습 속도: 주 2시간

영어

자막: 영어, 프랑스어, 포르투갈어 (유럽), 러시아어, 스페인어, 아랍어

공유 가능한 수료증

완료 시 수료증 획득

100% 온라인 강좌

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유연한 일정

유연한 마감을 설정하고 유지 관리합니다.

초급 단계

To be successful you should have a high school diploma or its equivalent and at least three years of work experience.

완료하는 데 약 4개월이 걸립니다

권장 학습 속도: 주 2시간

영어

자막: 영어, 프랑스어, 포르투갈어 (유럽), 러시아어, 스페인어, 아랍어

전문 자격증이란 무엇인가요?

기술을 쌓아서 실무에 대비

새로운 분야에서 커리어를 찾고 있거나 현재 커리어에 변화를 주고 싶다면, Coursera의 전문 자격증을 취득하여 준비된 인재로 거듭날 수 있습니다. 가장 편리한 시간과 장소에서 나에게 맞는 속도로 배워보세요. 지금 바로 등록하고 7일 무료 평가판을 통해 새로운 진로를 탐색해보세요. 언제든지 학습을 일시 중지하거나 구독을 종료할 수 있습니다.

실습 프로젝트

실습 프로젝트에서 기술을 적용해보고, 미래 고용주에게 실무적으로 준비된 인재임을 보여주는 포트폴리오를 만들어보세요. 자격증을 취득하려면 프로젝트를 성공적으로 완료해야 합니다.

경력 자격 증명 취득

프로그램의 모든 강좌를 완료하면 전문가 네트워크에서 공유할 수 있는 자격증을 얻게 되며, 새로운 커리어를 시작하는 데 도움이 되는 커리어 지원 리소스에 액세스할 수 있게 됩니다. 많은 전문 자격증은 해당 전문 자격증의 자격 증명을 인정해주는 채용 파트너가 있거나, 자격증 시험을 준비하는 데 도움이 됩니다. 해당하는 경우 개별 전문 자격증 페이지에서 자세한 내용을 알아볼 수 있습니다.

이 전문 자격증에는 3개의 강좌가 있습니다.

강좌1

강좌 1

Modern Supervisor Skills

4.7

별점

314개의 평가

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:

• Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

강좌2

강좌 2

Planning and Organizing for Supervisors

4.8

별점

109개의 평가

This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:

• Utilize a systematic approach to make decisions and solve problems. • Apply ethical codes and standards to make decisions that are good for both the organization and society. • Create plans by applying appropriate planning tools and setting SMART goals and objectives. • Identify elements of typical organizational structures. • Describe how to utilize groups and teams for maximum effectiveness and efficiency. • Describe and apply best practices for hiring, training and evaluating employees. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

강좌3

강좌 3

Leadership, Motivation and Organizational Control

4.8

별점

128개의 평가

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:

• Identify the skills that leaders need and explain when specific leadership styles are appropriately used. • Identify factors that supervisors can use to motivate individuals and groups for improved performance. • Describe the supervisor’s role in carrying out the four steps of the control process. • Identify quality standards and explain why consistent quality is crucial to organizational success. • Understand key financial statements and use the information to improve organizational controls. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

강사

Steve Van Oostenbrugge

Executive Director

Institute of Certified Professional Managers

20,578명의 학습자

3개의 강좌

제공자:

ICPM(인증받은 전문 관리자 연구소)

자주 묻는 질문

환불 규정은 어떻게 되나요?
구독하는 경우, 취소해도 요금이 청구되지 않는 7일간의 무료 평가판을 이용할 수 있습니다. 해당 기간이 지난 후에는 환불이 되지 않지만, 언제든 구독을 취소할 수 있습니다. 전체 환불 정책 보기.
하나의 강좌에만 등록할 수 있나요?
네! 시작하려면 관심 있는 강좌 카드를 클릭하여 등록합니다. 강좌를 등록하고 완료하면 공유할 수 있는 수료증을 얻거나 강좌를 청강하여 강좌 자료를 무료로 볼 수 있습니다. 수료 과정에 있는 강좌를 구독하면, 자동으로 전체 수료 과정을 구독하게 됩니다. 학습자 대시보드에서 진행 사항을 추적할 수 있습니다.
이 강좌는 100% 온라인으로 진행되나요? 직접 참석해야 하는 수업이 있나요?
이 강좌는 100% 온라인으로 진행되므로 강의실에 직접 참석할 필요가 없습니다. 웹 또는 모바일 장치를 통해 언제 어디서든 강의, 읽기 자료, 과제에 접근할 수 있습니다.
전문 분야를 완료하는 데 얼마나 걸리나요?
12 to 15 weeks
What background knowledge is necessary?
A high school diploma or its equivalent is necessary.
Do I need to take the courses in a specific order?
We recommend you take the courses in the order they are shown, but you may take them in any order.
전문 분야를 완료하면 대학 학점을 받을 수 있나요?
No
What will I be able to do upon completing the Specialization?
Show others that you have what it takes to be a supervisor.

궁금한 점이 더 있으신가요? 학습자 도움말 센터를 방문해 보세요.