In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
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공유 가능한 수료증
완료 시 수료증 획득
100% 온라인
지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.
다음 특화 과정의 4개 강좌 중 1번째 강좌:
유동적 마감일
일정에 따라 마감일을 재설정합니다.
초급 단계
완료하는 데 약 14시간 필요
영어
자막: 영어
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노스이스턴대학교
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
강의 계획 - 이 강좌에서 배울 내용
완료하는 데 3시간 필요
Consumerism in Healthcare
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
완료하는 데 3시간 필요
11개 동영상 (총 43분), 5 개의 읽기 자료, 4 개의 테스트
11개의 동영상
Module 1 Overview1m
Defining the Healthcare Ecosystem5m
Consumer Driven Ecosystem4m
Ted Talk Debrief3m
The Role of the Consumer4m
The Role of Employers3m
The Role of Physicians and Hospitals5m
Consumer Challenges4m
Guest Lecture: Measuring Care in the Continuum3m
Future Trends in Healthcare Consumerism4m
5개의 읽기 자료
What I Learned About Health Care When My Cat Died10m
Redesigning Care for High-Cost, High-Risk Patients10m
Hospital Compare from medicare.gov10m
For millennials, a regular visit to the doctor’s office is not a primary concern10m
Texas Walmart hosting Beacon mental health clinic10m
4개 연습문제
Module 1 Practice Quiz 16m
Module 1 Practice Quiz 26m
Module 1 Practice Quiz 330m
Module 1 (Graded)30m
완료하는 데 4시간 필요
Operational Challenges and Change Management
This week we will explore organizational change and how it relates to healthcare.
완료하는 데 4시간 필요
10개 동영상 (총 36분), 2 개의 읽기 자료, 4 개의 테스트
10개의 동영상
The Need For Change4m
Driving Change1m
Types of Innovation4m
Planning for Change4m
How Operational Change Impacts Consumers5m
Guest Lecture: Technology and Consumer Engagement2m
Responding to Change in the Healthcare Industry4m
Three E's of Change3m
Into the Unknown3m
2개의 읽기 자료
3 Steps for Engaging Health Care Providers in Organizational Change10m
Fair Process: Managing in the Knowledge Economy10m
3개 연습문제
Module 2 Practice Quiz 14m
Module 2 Practice Quiz 230m
Module 2 Practice Quiz 330m
완료하는 데 3시간 필요
Financial & Payment Challenges of Healthcare Consumerism
This week we will consider financial and reimbursement models from a distinct consumerism context.
완료하는 데 3시간 필요
9개 동영상 (총 32분), 1 개의 읽기 자료, 4 개의 테스트
9개의 동영상
Consumers and Shifting Costs3m
Fee for Service payment model2m
Financial Payments and Operations3m
Payment Models and the Continuum of Care3m
Guest Lecture — The Challenges of Integration and the Consumer3m
New Models4m
Payment Models in Non-Healthcare Services3m
Ecosystems and Consumer Engagement4m
1개의 읽기 자료
The Case for Capitation15m
4개 연습문제
Module 3 Practice Quiz 130m
Module 3 Practice Quiz 230m
Module 3 Practice Quiz 330m
Module 3 Graded Quiz30m
완료하는 데 4시간 필요
The Role of Analytics in Healthcare Consumerism
Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.
완료하는 데 4시간 필요
9개 동영상 (총 40분), 3 개의 읽기 자료, 4 개의 테스트
9개의 동영상
The Role of Analytics in Daily Life5m
Applying Analytics to Healthcare4m
Analytics and Operational Improvement4m
Analytics and Consumerism in Healthcare5m
How Others Measure Quality4m
Using Analytics for Proactive Outreach4m
Guest Lecture: Social Determinants in Care Across the Continuum4m
Challenges of Measurement5m
3개의 읽기 자료
Why Is Data Analytics Important in Healthcare?10m
Data Analytics Can Drive Change in Health Care10m
10 High-Value Use Cases for Predictive Analytics in Healthcare10m
3개 연습문제
Module 4 Practice Quiz 130m
Module 4 Practice Quiz 230m
Module 4 Practice Quiz 330m
Healthcare Trends for Business Professionals 특화 과정 정보
This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
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