The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
제공자:
런던 대학교
버크벡 대학교
런던 대학교
강의 계획 - 이 강좌에서 배울 내용
주
1완료하는 데 1시간 필요
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 videos (Total 15 min), 2 readings
2개의 읽기 자료
Introductory Readings40m
Optional Viewing20m
주
2완료하는 데 2시간 필요
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 videos (Total 36 min), 1 reading, 6 quizzes
5개의 동영상
The structured interview7m
The unstructured interview8m
Alternative to Interviews: tests and assessment centres5m
Other Varieties: Panels, Boards, telephone and virtual interviews7m
1개의 읽기 자료
Recommended Readings40m
6개 연습문제
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Final Assessment40m
주
3완료하는 데 5시간 필요
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 videos (Total 48 min), 3 readings, 6 quizzes
6개의 동영상
Leadership session 27m
Components of choice9m
Expected utility theory7m
How we actually make choices8m
How to improve decision making9m
3개의 읽기 자료
A review of Leadership Theory and Competency Frameworks30m
How can decision making be improved?20m
Further readings2h
6개 연습문제
Session Quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Assessment for Leadership & Decision Making40m
주
4완료하는 데 6시간 필요
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 videos (Total 37 min), 8 readings, 7 quizzes
5개의 동영상
The Performance Management cycle8m
Performance Appraisal7m
Ways to evaluate individual performance8m
Designing a Performance Management system4m
8개의 읽기 자료
Appraisal of performance and potential30m
Performance management and appraisal30m
PowerPoint Slides10m
SMART Goals- practice sheet10m
PowerPoint slides20m
PowerPoint Slides20m
PowerPoint Slides20m
PowerPoint Slides10m
6개 연습문제
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Performance Management40m
4.6
144개의 리뷰31%
이 강좌를 수료한 후 새로운 경력 시작하기
32%
이 강좌를 통해 확실한 경력상 이점 얻기
12%
급여 인상 또는 승진하기
The Manager's Toolkit: A Practical Guide to Managing People at Work의 최상위 리뷰
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
강사
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
런던 대학교 정보
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
버크벡 대학교 정보
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
자주 묻는 질문
강의 및 과제를 언제 이용할 수 있게 되나요?
강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.
이 수료증을 구매하면 무엇을 이용할 수 있나요?
수료증을 구매하면 성적 평가 과제를 포함한 모든 강좌 자료에 접근할 수 있습니다. 강좌를 완료하면 전자 수료증이 성취도 페이지에 추가되며, 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 콘텐츠만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.
환불 규정은 어떻게 되나요?
재정 지원을 받을 수 있나요?
궁금한 점이 더 있으신가요? 학습자 도움말 센터를 방문해 보세요.
Coursera는 세계 최고의 교육에 대한 보편적인 접근 기회를 제공하며,
최고의 대학 및 기관들과 제휴하여 온라인 강좌를 제공합니다.
© 2019 Coursera Inc. All rights reserved.
