Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge? This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.
- HR Specialists
- Human Resources
- Customer Care Reps
- Administrators
- Operations Managers
배울 내용
Understanding alternative approaches to managing human resources and appreciating the diversity of factors that motivate workers
Applying best practices for hiring and rewarding employees, and for managing employee performance
Avoiding key mistakes in (mis)managing human resources
귀하가 습득할 기술
전문분야 이용 방법
강좌 수강
Coursera 전문 분야는 기술을 완벽하게 습득하는 데 도움이 되는 일련의 강좌입니다. 시작하려면 전문 분야에 직접 등록하거나 강좌를 둘러보고 원하는 강좌를 선택하세요. 하나의 전문 분야에 속하는 강좌에 등록하면 해당 전문 분야 전체에 자동으로 등록됩니다. 단 하나의 강좌만 수료해도 됩니다. — 학습을 일시 중지하거나 언제든 구독을 종료할 수 있습니다. 학습자 대시보드를 방문하여 강좌 등록 상태와 진도를 추적해 보세요.
실습 프로젝트
모든 전문 분야에는 실습 프로젝트가 포함되어 있습니다. 전문 분야를 완료하고 수료증을 받으려면 프로젝트를 성공적으로 마쳐야 합니다. 전문 분야에 별도의 실습 프로젝트 강좌가 포함되어 있는 경우 각 강좌를 완료해야 프로젝트를 시작할 수 있습니다.
수료증 취득
모든 강좌를 마치고 실습 프로젝트를 완료하면 취업할 때나 전문가 네트워크에 진입할 때 제시할 수 있는 수료증을 취득할 수 있습니다.
이 전문 분야에는 5개의 강좌가 있습니다.
Preparing to Manage Human Resources
One way or another, all employees are managed. But approaches to managing employees varying from employee-to-employee, job-to-job, manager-to-manager, organization-to-organization, and country-to-country. This course provides a foundation for developing your own approach to skillfully managing employees by illustrating alternative human resource management (HRM) strategies, introducing the importance of the legal context, and thinking about what motivates employees. This will then give you the factual and conceptual basis for developing specific, critical HRM skills in subsequent courses on hiring employees, managing performance, and rewarding employees. Don't know anything about HRM? That's OK! Leave this course with a new-found understanding of the range of options available for managing employees, a grasp of what makes workers tick, and the readiness to develop your own HRM skills.
Recruiting, Hiring, and Onboarding Employees
Finding and hiring the right people is often cited as the number one concern of businesses today. It seems we are all competing for the best and brightest workers. As you will see in our time together in the second course, a critical component of the People Manager Value Proposition is to hire talented people who enable the organization to achieve its strategic goals. This course is an introduction into the topic of recruitment, selection and onboarding. At the outset of the course we will explore the importance of linking recruitment goals with overall company strategy. We then look at a number of options to recruit and select employees both effectively and legally. Throughout the course we will examine current issues in talent acquisition, such as how companies are now leveraging social media and hiring analytics to ensure better quality hires. At the conclusion of the course, we look at how to onboard employees to promote employee commitment and engagement.
Managing Employee Performance
Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees. In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.
Managing Employee Compensation
How do I pay employees? And how do I get paid? This course covers how to pay employees. We begin by asking: "What kind of a person do I need to attract, retain, and motivate for my business to succeed?" From here, we'll explain how to translate that pay strategy into the pay mix: the salary structure, short-term incentives, long-term incentives, and benefits that are aligned to your business objectives. Interested in learning more about the technical aspects of compensation, but don't know where to begin? We'll give an overview of key the key technical skills: compliance with pay regulations, understanding stock options, shopping for health insurance and pension providers, and designing incentive plans. Lastly, we'll discuss non-monetary methods of motivating employees. If you're interested in learning how to pay employees, or learning where your paycheck comes from, this course is for you!
강사
Stacy Doepner-Hove
Director, Masters in Human Resources and Industrial Relations program
Larry Bourgerie
Senior Lecturer
Mike Davis
Senior Lecturer
Amy Simon
Senior Lecturer
Alan Benson
Assistant Professor
John W. Budd
Professor and Director미네소타 대학교 정보
자주 묻는 질문
환불 규정은 어떻게 되나요?
하나의 강좌에만 등록할 수 있나요?
네! 시작하려면 관심 있는 강좌 카드를 클릭하여 등록합니다. 강좌를 등록하고 완료하면 공유할 수 있는 인증서를 얻거나 강좌를 청강하여 강좌 자료를 무료로 볼 수 있습니다. 전문 분야 과정에 있는 강좌에 등록하면, 전체 전문 분야에 등록하게 됩니다. 학습자 대시보드에서 진행 사항을 추적할 수 있습니다.
재정 지원을 받을 수 있나요?
해당 강좌를 무료로 수강할 수 있나요?
이 강좌는 100% 온라인으로 진행되나요? 직접 참석해야 하는 수업이 있나요?
이 강좌는 100% 온라인으로 진행되므로 강의실에 직접 참석할 필요가 없습니다. 웹 또는 모바일 장치를 통해 언제 어디서든 강의, 읽기 자료, 과제에 접근할 수 있습니다.
전문 분야를 완료하는 데 얼마나 걸리나요?
There are four topic courses and one Capstone course in the Specialization. Each topic course and the capstone course will last approximately 4 weeks.
얼마나 자주 전문 분야의 강좌가 제공되나요?
Courses will run with cohorts starting approximately every two weeks.
What background knowledge is necessary?
The ideal learner will have at least two years of college experience, but college experience is not required.This course covers the fundamentals of human resources at a sophisticated beginners level. It is beginners level because no prior experience or courses in human resources are necessary, but it is a college-level course in which learners are expected to think carefully about conceptual and practical issues.
Do I need to take the courses in a specific order?
Taking the courses in sequence is strongly recommended.
전문 분야를 완료하면 대학 학점을 받을 수 있나요?
No. Not at this time.
What will I be able to do upon completing the Specialization?
You will be better able to manage people. You will understand the legal environment for managing people and you will have a deeper understanding of what motivates employees. You will be able to effectively hire and integrate new employees, motivate them and manage their performance, and compensate and reward them. You will also be able to avoid key mistakes. If you are a manager, you will also be able to have a more productive relationship with your HR person; if you are starting a career in HR, you will be able to complete basic HR tasks.
How is this learning experience different from other similar learning experiences?
Most courses on managing people emphasize personal leadership and therefore are focused on soft skills to develop good relationships--being compassionate, a good listener, transparent, ethical, collaborative, and the like. Our course is different in focusing on better policies for managing people--best practices for hiring employees, doing performance appraisals, rewarding them. This course is also unique in allowing managers to get a better understanding of what HR professionals in their organizations do, and therefore hopefully have better relationships with them. Finally, our course is unique in bringing a realistic, multidisciplinary approach to managing people. A lot of approaches emphasize a single motivational approach, often rooted in psychology (e.g., find your inner passion). Our courses recognize that employees are diverse and have many motivations, and we infuse our courses with economic, psychological, and other perspectives, not just a singular perspective.
Is work experience necessary?
No. The course material is most directly relevant to managers taking on responsibilities for hiring, motivating, and managing others, but others who are interested in the fundamental principles of human resource management will find the material valuable with or without prior work experience. The context of the material is not limited to any particular occupations, industries, or regions.
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