About this Course
최근 조회 2,654

다음 전문 분야의 3개 강좌 중 2번째 강좌:

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 19시간 필요

권장: 4 weeks of study, 3-5 hours/week...

영어

자막: 영어

다음 전문 분야의 3개 강좌 중 2번째 강좌:

100% 온라인

지금 바로 시작해 나만의 일정에 따라 학습을 진행하세요.

유동적 마감일

일정에 따라 마감일을 재설정합니다.

완료하는 데 약 19시간 필요

권장: 4 weeks of study, 3-5 hours/week...

영어

자막: 영어

강의 계획 - 이 강좌에서 배울 내용

1
완료하는 데 1시간 필요

Specialization Introduction - Communication for Engineers

...
3 videos (Total 8 min), 5 readings
5개의 읽기 자료
Course Icon Legend5m
Talking with Sam15m
Required Materials and Other Info5m
Personal Communication Plan - Specialization Level Activity - Introduction5m
Pre-Course Survey10m
완료하는 데 23분 필요

Course Introduction - Interpersonal Communication for Engineering Leaders

...
1 video (Total 3 min), 4 readings
1개의 동영상
4개의 읽기 자료
General Course Information5m
Discussion Forum Guidelines5m
Peer Review Guidelines5m
Accessibility and Accommodations Statement5m
완료하는 데 4시간 필요

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. To bring out the best in people and to find the common ground where true communication takes place, you need to understand the things that influence the way people communicate, including culture, gender, and generation. When you understand these influences, you can avoid miscommunication and misunderstandings, and you can help everyone focus on what’s really important—the business.

...
6 videos (Total 36 min), 6 readings, 2 quizzes
6개의 동영상
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35m
How Gender Influences Communication Styles, Habits, and Behaviors7m
How Generations Influence Communication Styles, Habits, and Behaviors5m
6개의 읽기 자료
Think About It10m
Talking with Sam10m
Cultural Dimensions in Action10m
The Power of Talk: Who Gets Heard and Why30m
Talking with Sam10m
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15m
2개 연습문제
Context in Cultural Communication15m
Module 1 Quiz30m
2
완료하는 데 6시간 필요

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you value and what you promise; personal presence will help others see you the way you see yourself; and learning how to lead productive meetings will differentiate you as a leader who gets things done.

...
10 videos (Total 47 min), 7 readings, 3 quizzes
10개의 동영상
Developing leadership presence, Part 24m
Developing leadership presence, Part 34m
Set a Positive and Productive Tone4m
“Yes, and…”2m
Make Sure Everyone Gets Heard4m
Ask Insightful Questions7m
Manage Virtual Meetings8m
7개의 읽기 자료
The Brand Called You20m
Your Body Language Shapes Who You Are40m
Think About It10m
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30m
Talking with Sam10m
A Conference Call in Real Life10m
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15m
2개 연습문제
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10m
Module 2 Quiz20m
3
완료하는 데 7시간 필요

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this module, you’ll learn how to handle disagreements and diverging opinions and how to use conflict to strengthen teams and organizations.

...
6 videos (Total 33 min), 6 readings, 3 quizzes
6개의 동영상
In the Midst of a Difficult Situation8m
Practical Tools to Handle Difficult Situations3m
Listening6m
6개의 읽기 자료
View: Crucial Confrontations | Cricket Buchler10m
Harvard Business Review Articles1h
Starling Systems Case Study30m
Listening Self Evaluation Quiz15m
Additional Articles30m
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15m
2개 연습문제
Starling Case Quiz15m
Module 3 Quiz16m
4
완료하는 데 7시간 필요

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis communication makes crisis management effective.

...
12 videos (Total 45 min), 4 readings, 3 quizzes
12개의 동영상
Crisis Communication Plan4m
Talking with Jeff - Online Media and Crisis Communication7m
Talking with Jeff - How to React in a Crisis7m
The Key Rule: Communicate Early and Often2m
Talking with Jeff - Difference in Crisis Communication2m
How to Answer Media Questions3m
Talking with Jeff - Key Elements of Crisis Communication2m
Congratulations: Course Completed!49
What Makes a Good Communicator?2m
4개의 읽기 자료
View Good Responses to Crisis10m
Instructions for Writing Crisis Related Media Statement10m
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10m
End-Course Survey10m
1개 연습문제
Module 4 Quiz20m
4.7
2개의 리뷰Chevron Right

Interpersonal Communication for Engineering Leaders의 최상위 리뷰

대학: KANov 26th 2017

It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.

강사

Avatar

Gayle Moran

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
Avatar

Beata Krupa

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

라이스 대학교 정보

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy....

Communication Skills for Engineers 전문 분야 정보

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

자주 묻는 질문

  • 강좌에 등록하면 바로 모든 비디오, 테스트 및 프로그래밍 과제(해당하는 경우)에 접근할 수 있습니다. 상호 첨삭 과제는 이 세션이 시작된 경우에만 제출하고 검토할 수 있습니다. 강좌를 구매하지 않고 살펴보기만 하면 특정 과제에 접근하지 못할 수 있습니다.

  • 강좌를 등록하면 전문 분야의 모든 강좌에 접근할 수 있고 강좌를 완료하면 수료증을 취득할 수 있습니다. 전자 수료증이 성취도 페이지에 추가되며 해당 페이지에서 수료증을 인쇄하거나 LinkedIn 프로필에 수료증을 추가할 수 있습니다. 강좌 내용만 읽고 살펴보려면 해당 강좌를 무료로 청강할 수 있습니다.

궁금한 점이 더 있으신가요? 학습자 도움말 센터를 방문해 보세요.