JV
May 8, 2021
This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.
WF
Nov 9, 2021
This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.
By Mustafa A
•Jul 30, 2019
it is very helpful, cover a lot of topics. I learnt a lot of things even though I am Network Eng. thank you Google thank you Coursera.
By Brian A R
•Apr 21, 2019
Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.
By Kim D
•Feb 23, 2019
This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.
By Michael S
•Jan 21, 2019
Good course. I will recommend people to take it and note when I see Cert on resume that they would know Technical support fundamentals
By Kenneth S
•Oct 5, 2018
This has been a great introduction to the topics. I look forward to seeing how the rest of the "deep dives" go in the upcoming modules.
By Ruben M
•May 28, 2018
Loved it, a bit on the basic side in contrast with my experience but I did learn a couple of best practices hints. Excited to continue.
By Rena L
•Mar 1, 2018
Explanations of how computers work and real world comparisons were very helpful and helped bridge some of the gaps in my understanding.
By Christopher C
•Apr 13, 2024
Helpful! Very informative! Although section was a review for me it was presented well and easy to go back and review. I love Coursera!
By Logan T
•Jan 6, 2024
This course has been a great learning experience. The information presented was presented clearly and in an easy-to-understand manner.
By mohammed a
•Sep 10, 2023
They instructors are great, I have never finished an online class before but this and I will continue to finish the other five courses
By Rizwan A
•Jul 5, 2023
I planned to complete it in three days but I made it in two. Eager to complete all courses to get IT Support Professional Certificate.
By Mintesnot D
•Apr 3, 2023
It is an amazing Course and brilliant instructors that I get guys in this platform. So I recommend you guys to learn multiple courses.
By Mohamed H
•Jan 11, 2023
This course best course I took its a very skilled course, thanks to google and teas of teachers who participate to develop this course
By Archie C P
•Nov 7, 2022
Fantastic learnings! Very narrative and easy to understand concepts and explanations. Kudos to the creators of this course! God bless!
By Deleted A
•Sep 27, 2022
As a native Dutch speaker I found this first module very interesting and eazy to follow along.
I learned a lot
Thnx Google & Coursera
By Ashish A
•Sep 8, 2022
The course is super-fun! The week 2 and 5 has the most of interesting content, and 2 modules of week 6 too!
Thank you so much for it!
By Eduard G
•Aug 16, 2022
Very informative and with lots of practice quizes. I liked it quite a lot and that what I call the level from Google! Keep it up guys!
By Anurag Y
•Aug 11, 2022
its a great course,very interactive and full of information one should know if he or she wants tp become a good IT support specialist.
By Lenilton P
•Aug 1, 2022
Great instructors, very detailed tips, and a well prepared materials. The written class content/ notes, are very helpful.
Nice course!
By ChickenBiddies
•Jun 10, 2022
Great for understanding tech and computers. provides general teaching of tech without complicating it for people new to this industry.
By Edleen M R A
•May 20, 2022
The first course of IT support has open my mind to a new world. And Im very excited to keep exploring it and getting knowledge for it.
By Ekenimeno M
•May 19, 2022
It is has been an amazing journey with an awesome experience. Thank you for being a part of my new career path.
Keep up the good work.
By Agustín P
•Jan 21, 2022
I simply loved it! It really gave me the fundamentals for technical support and it is more than enough as a first step in the IT world
By Michael G
•Sep 9, 2021
I liked the videos were short, which allowed to really move at my own pace. The people doing the videos wanted to help, and it shows.
By Anit U
•Jun 25, 2021
This course was amazing for learning the fundamentals and it provided the wholistic idea of the complete program with amazing mentors.