it is very helpful, cover a lot of topics. I learnt a lot of things even though I am Network Eng. thank you Google thank you Coursera.

Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

Good course. I will recommend people to take it and note when I see Cert on resume that they would know Technical support fundamentals

This has been a great introduction to the topics. I look forward to seeing how the rest of the "deep dives" go in the upcoming modules.

Loved it, a bit on the basic side in contrast with my experience but I did learn a couple of best practices hints. Excited to continue.

Explanations of how computers work and real world comparisons were very helpful and helped bridge some of the gaps in my understanding.

Helpful! Very informative! Although section was a review for me it was presented well and easy to go back and review. I love Coursera!

This course has been a great learning experience. The information presented was presented clearly and in an easy-to-understand manner.

They instructors are great, I have never finished an online class before but this and I will continue to finish the other five courses

I planned to complete it in three days but I made it in two. Eager to complete all courses to get IT Support Professional Certificate.

It is an amazing Course and brilliant instructors that I get guys in this platform. So I recommend you guys to learn multiple courses.

This course best course I took its a very skilled course, thanks to google and teas of teachers who participate to develop this course

Fantastic learnings! Very narrative and easy to understand concepts and explanations. Kudos to the creators of this course! God bless!

As a native Dutch speaker I found this first module very interesting and eazy to follow along.

I learned a lot

Thnx Google & Coursera

The course is super-fun! The week 2 and 5 has the most of interesting content, and 2 modules of week 6 too!

Thank you so much for it!

Very informative and with lots of practice quizes. I liked it quite a lot and that what I call the level from Google! Keep it up guys!

its a great course,very interactive and full of information one should know if he or she wants tp become a good IT support specialist.

Great instructors, very detailed tips, and a well prepared materials. The written class content/ notes, are very helpful.

Nice course!

Great for understanding tech and computers. provides general teaching of tech without complicating it for people new to this industry.

The first course of IT support has open my mind to a new world. And Im very excited to keep exploring it and getting knowledge for it.

It is has been an amazing journey with an awesome experience. Thank you for being a part of my new career path.

Keep up the good work.

I simply loved it! It really gave me the fundamentals for technical support and it is more than enough as a first step in the IT world

I liked the videos were short, which allowed to really move at my own pace. The people doing the videos wanted to help, and it shows.

This course was amazing for learning the fundamentals and it provided the wholistic idea of the complete program with amazing mentors.